Drain & Main LLC

Category: Drainage service

Address: 337 Sprout Brook Rd, Garrison, NY 10524, USA

Phone: +19144960034

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Amber Walsh

Aug 15, 2022

We noticed the toilet in our guest bathroom was leaking so badly that it had started coming through the ceiling below. After calling 6-7 plumbers in the area, Mike was the only one to respond. He immediately came by to assess the situation, and confirmed that the leak was coming from the toilet itself which would need to be replaced. Mike handled everything with the purchase and installation of the new toilet, and also ended up replacing our faucet as well. Super friendly, efficient, and a pleasure to work with. Would definitely call him up for any future plumbing issues and recommend to others.

David Slatus

Jul 20, 2022

If you need professional, thorough, knowledgeable, experienced plumbing help with phenomenal customer service, Mike with Drain & Main is who you want to work with. My wife and I are renting and we woke up to water main/septic line leaks from clogged traps/lines yesterday. Our management company sent Mike over to diagnose and fix the issue and we are so grateful they did. Mike was extremely professional, courteous, and patient with not only the plumbing issues but with me as I was also trying to navigate the problem. Mike went through different problem solving steps to identify the true cause of the issue, and worked non-stop in 90 degree weather for about five hours until he finished. Mike inspected our toilet systems, outside lines, etc - so thorough during the entire job. He also performed the work to the highest quality so that my wife and I are able to relax and be at ease that the issue was dealt with effectively. Mike is a professional that will treat your property as his own, follow through on his work and is a great communicator with customers to let us know how to best maintain our properties. 10/10 would recommend.

Thomas

Jul 15, 2022

Mike @ Drain & Main performed a few jobs for me this year. The first 2 jobs were outdoor repairs/replacement & were not easy to do. Mike was extremely professional & responsive to all my needs. His pricing was very fair and the work was completed in a timely manner & done correctly. Mike also did some interior bathroom work for me as well with very good results. Mike also follows up regularly to insure everything is functioning properly. I also recommended mike to a friend to replace an existing broken toilet bowl and my friend was impressed with mike’s work and professionalism too. If you need a plumber who’s pricing is good, does good work and treats his customers with respect and cares about his finished product, mike @ drain & main is the guy !

John Glynn

Apr 12, 2022

My experience with Drain & Main was a very positive one. True story. On a recent Sunday, my wife was about to prep for dinner when she noticed a significant leak from an old kitchen faucet that was installed by the previous homeowner. The leak was something that we needed to repair immediately and she implored me to contact a plumber right away. I Googled "plumbers near me" and got the usual name came up (Roto-Rooter) which I immediately dismissed due to a prior bad experience. I then tried some "24 hour emergency" plumbing companies and was met with their answering services. Those companies checked with their plumber clients and no one was able to respond that day. I was told by each, that Tuesday was their earliest available time by each one. I dismissed them and continued on. I then called Drain & Main. I was surprised that when the person answered, he was an actual PLUMBER, the owner, Mike. After explaining my situation, Mike said that he was on his way to another emergency job but promised me that he would make it to my house that day. I was given a time window around 4pm. Mike arrived at 3pm and assessed the situation. The previous homeowner's plumber did a bad job and Mike was amazed that the kitchen faucet had lasted as long as it did. Mike went to work and showed me the bad craftmanship from the previous installation. Mike fixed everything and installed the new faucet quickly, making my wife and I VERY happy. Mike is honest and will advise you how to save on costs. Because of my experience with Drain & Main, I will always recommend any of my relatives and friends to Mike's company.

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Questions & Answers

How do I know if I have a clog in my kitchen sink

Drain & Main LLC | Sep 2, 2022
Drain & Main LLC | Sep 2, 2022

The kitchen sink will go down very slowly or it will gargle

My garbage disposal stopped working, what do I do?

Pj Dhanoa | Mar 6, 2022
Pj Dhanoa | Mar 6, 2022

If your garbage disposal stopped working there can be a variety of problems that could have taken place. But before proceeding to diagnose the issue turn off the electric breaker that powers the garbage disposal unit and then test the switch to ensure there is no power is running to it. First, determine the overall condition of the garbage disposal. If the disposal has obvious damaged, aged, or has significant surface rust it may be in your best interest to replace the unit rather than repair it.

Why are my pipes knocking when the toilet is flushed?

Pj Dhanoa | Mar 6, 2022
Pj Dhanoa | Mar 6, 2022

There are many reasons why your pipes may knock in your house. For example, whether it is a pipe that carries hot water or cold water making the knocking sound can make a big difference. A hot water pipe would make noise due to thermal expansion, though either a hot or cold water pipe may make noise due to improper fastening. Likewise, improper pressure in your water distribution system could also cause your pipes to knock. Usually, your water pressure is too high. Another reason you may hear a banging noise could come from the toilet and its fill valve. The fill valve regulates the water level in the toilet tank. Newer models of this valve tend to close very abruptly. When this happens, it sometimes causes what we call a "water hammer" and can lead to banging noises. In fact, any fast closing valve could potentially cause a water hammer situation, even those found in your dishwashers, washing machines, and ice makers.

Why do I have a sewer gas smell in my home?

Pj Dhanoa | Mar 6, 2022
Pj Dhanoa | Mar 6, 2022

There are many reasons why you could have sewer gas entering your home, but the most common causes are: Improperly installed plumbing systems in your home. In most states, becoming a licensed plumber takes years of hard work, training and examination. During this process, licensed plumbers learn everything from what type of material pipes should be used when accessing city water mains, to how to property (and safely) vent appliances such as water heaters to avoid carbon monoxide poisoning in the home. Many times, unlicensed plumbers can cause serious harm to your property that may not be readily apparent for several months or years. When looking for a plumbing contractor, always check with your state's Corporation Commission and Licensing Board to make sure your contractor is in good standing, and always ask for proof of insurances and evaluate customer reviews.

I have no hot water in my house, what happened?

Pj Dhanoa | Mar 6, 2022
Pj Dhanoa | Mar 6, 2022

If you are suddenly not getting any hot water in your home and you don't know what happened, the cause will vary depending on the type of water heater you have in your home. If Your Home Has a Gas Water Heater Many homes today still use large gas water heaters to get hot water out of faucets and showerheads within the home. You know you have a gas water heater if there is a giant water tank somewhere on your property, probably down in the basement or garage. The first suspect for a hot water outage with a gas-based system is a lack of gas. If for whatever reason your home's gas supply is being disrupted, then there's no way for the heater to raise the temperature of the water. Please be mindful that a problem with the gas supply could be indicative of a gas leak. You should always call a professional plumber to safely complete repairs to gas water heaters.

My water heater is leaking, what should I do?

Pj Dhanoa | Mar 6, 2022
Pj Dhanoa | Mar 6, 2022

Suspect that your water heater may be leaking? You may be right. Follow these steps to fix your leak: Turn the water and gas supply off to the water heater unit. On the pipe entering the water heater, there should be a valve within a few feet. Turn the lever a quarter turn, or if it's circular turn it clockwise as much as possible until tight. If you have a gas water heater, turn the gas supply off by finding the valve located on the piping entering the bottom of the unit. This will help prevent water damage until you can have a trained professional come out to make sure no other issues occur.

Where is my main water shut off valve?

Pj Dhanoa | Mar 6, 2022
Pj Dhanoa | Mar 6, 2022

As homeowners, it's essential to know where your main water shut off valve is and how to turn it off before an emergency happens. A burst pipe inside a house can cause catastrophic damage while you search for the valve or wait for a plumber. Your water shut off valve is on the main water line serving the house. The valve will most likely be located outside the house and close the exterior wall. It is typically attached to an exterior wall or it is located in an accessible underground box. You may have to look around a bit because the valve may also be located in a basement or crawl space.

Why does the toilet keep running?

Pj Dhanoa | Mar 6, 2022
Pj Dhanoa | Mar 6, 2022

This is probably the most commonly asked plumbing question. In most cases it is caused by the flapper not closing on or making a proper seal around the flush valve. If the flapper is not closing, then jiggle the handle and that will normally fix the issue.

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