Northwell Health Stern Family Center for Rehabilitation

Category: Rehabilitation center

Address: 330 Community Dr, Manhasset, NY 11030, USA

Phone: +15165628000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Arlene Rankine

Sep 30, 2022

Worse place ever to be for patients and staff. They treat their CNAs worse than animals because people do in-fact love and cherish their animals. Their CNAs do all of the work while the RNs sleep on the job and too lazy to answer the call bell. Some of the RNs hate when a CNA is close to their patients and give them hell. Barbara the nurse director is useless , worthless, racist and bias, just basically waiting on her retirement. The Indian supervisors and nurse on a certain unit is nasty and workplace bullies. Stay away if you are looking for a job here and run even faster if you are patient.

Hilary Grossman

Sep 11, 2022

My mother's experience while at Stern was nothing but terrific. The nurses (especially Sasha & Pat) and CNAs (Especially McQueen & Martine) were both professional and caring. She received excellent care. The physical therapist Daniel and occupational therapist Camille were wonderful. She went in with a broken leg, unable to move her leg and left walking on her own. Stern is a great facility and I recommend it highly.

susan parker

Sep 2, 2022

This rehab is so bad. The OT/PT staff are good but that’s only 1.5 hr of the day. The rest of the day the patient is at the mercy of the most incompetent nasty mean-spirited staff. They don’t clean the patient. The patients call bells just echo in the halls for hours. They leave fecal clothes in drawers. And there is nothing to do for the rest of the day! How is this possible? This facility needs a complete rehiring of upper management.

Zaheer Jabbar

Aug 19, 2022

It's a very corporate environment infused with power and have very little or no respect for their staff especially those of color who made up the lower level of nursing known as CNA. There are managerial abuse of power in that facility and low class workers have no representation. They are being condescending upon. So that kind of atmosphere of constant contention and hostility, will indicate the level of treatment patients will get. There is always anger between workers and management. Patients should not go there. And people.should not seek employment there especially if you are of color and seeking to be a CNA. It's an awful place. DO NOT GO THERE!!!

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Questions & Answers

Is there parking available for visitors?

Marietta Grant | Oct 3, 2019
MJM | Oct 2, 2021

Yes

What are the visiting rules now?

Gen Brenton | Oct 2, 2021
MJM | Oct 2, 2021

It's posted on the website and updated frequently.

do you accept fedelis insurance

Lex Mingo | Oct 2, 2020
MJM | Oct 2, 2021

You should call to confirm insurance participation.

Is there parking area?

javier escobar | Oct 3, 2019
Lana Smart | Oct 3, 2019

Yes

Are u open every day, and what ti is visiting hours please

Meena Suknanan | Oct 3, 2019
Abbe Phillips | Oct 2, 2020

yes

Acute or subacute?

Roni Chastain | Oct 3, 2018
Amir Malin | May 5, 2022

subacute

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