Staples

Lannes Prothro

the worst customer service experience we have ever experienced. we ordered a printer on July 7 from the Sumter store today is the 19 and still not here the delivery services says they forgot. the store manager said she could not help. never is a long time but staples is off our shopping list!!

Ilesha Wise

Printing team did not provide me with a proof of the funeral programs that I ordered. They came out with an uneven white border. The manager (I forget her name) called me about it and tried to make it sound like it was my fault because the document was not “print ready”. This was an easy fix. I don’t understand if you say that’s the reason it came out wrong then why offer to fix it? Why wasn’t it just fixed the first time? The program was fine except for the fact that someone there didn’t make sure something was centered correctly. So maybe the people at the distribution center could have done a better job, but this was not an issue that needed to be corrected there. After telling her that’s they were programs for a funeral she didn’t even show any compassion to tell me she was sorry for my loss.

Travey Lonlongs

Great staff, super upbeat

Arleen Miller

I received excellent customer service.