Bickford of Spotsylvania

Heather Elise

I would not recommend or use again. On the surface it seemed fine. After we moved her to be closer to her sister we discovered: 1. They were not giving her main medication at regular intervals and were making her ask for it specifically. She has dementia, has been losing verbal skills and is quite shy. So she was suffering in pain the whole time. 2. Similar issues with her anxiety mess that help with sundowning. 3. After following all procedures & notices for transferring her closer to home, within 2 weeks we received a demand letter. Not a bill. A demand letter saying we owed additional thousands on top of having both paid in full and moving her out early. Because of the care issues, and grab for more $ than owed, I would not recommend Bickford.

D E Clips

I was hesitant to place mom in any type of care facility until I found Bickford. The staff is caring and compassionate with the residents and the family of the residents. Mom has received exceptional care and feels at home at Bickford. It is comforting to know that mom is safe and well cared for.

Michael Frady

One of the worst facilities I’ve sadly ever had to place a family member. Luckily we moved our mother out of there as quickly as possible. Administration is the absolute worst. The lead staff will do their best to avoid you or pass you along to another staff member because they all sit in their offices bs’ing with each other. The nursing staff is overworked as they must step up and do the work the administrative staff can’t or won’t do. Our mother stayed unbathed for the month she was there. Her room was left unclean with trash and uneaten food. Stay away from this facility!

Tammy Pendergrass

My mom was a resident of Bickford of Spotsylvania in the memory care unit. The staff and residents are wonderful. They became my family. I visited my mother everyday and she was always happy.