UPS Customer Center

Category: Shipping and mailing service in Des Moines, Iowa

Address: 1751 Hull Ave, Des Moines, IA 50313, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 8AM–12:30PM

Tuesday: 8AM–12:30PM

Wednesday: 8AM–12:30PM

Thursday: 8AM–12:30PM

Friday: 8AM–12:30PM

Saturday: Closed

Reviews

Badih

Sep 26, 2022

Absolute horrible service. The driver completely ignored my shipment release form even though I asked them to leave it after speaking to him through my security doorbell.

Terriann smith

Sep 22, 2022

Good service

Richard Harden

Sep 14, 2022

CAN YOU BELIEVE THIS??? I CALLED IN TO FILE A COMPLAINT AGAINST A DRIVER THAT BLOWS RIGHT THROUGH STOP SIGNS!!! THIS IS 2022, NOT 1914!!! DO YOU KNOW THAT WITH ALL THE TECHNOLOGY WE HAVE TODAY, THEY DID NOT KNOW, NOR COULD THEY TELL ME WHO WAS IN THIS VICINITY, DELIVERING!!!

Neal Rydberg

Sep 8, 2022

I they need help

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Questions & Answers

Someone recently stated they went to the main UPS facility on Hull to ship a package and were directed to the Ankeny store? Thanks, Kevin

Kevin Marken | Oct 10, 2019
Jennifer Bunn | Oct 10, 2019

Ups stores are not ups. They are a individually owned franchise. They have contracts with companies to return packages to companies. If you are told to take your package to a UPS STORE to print a label from a scan code or a free return you must take it to the UPS STORE to use that service. You can still ship your package at UPS but you will have to pay for it. There is only one true UPS for Desmoines and surrounding areas it is the location on Hull. If you were trying to ship a package on Saturday, It is clearly marked UPS is only opened for pick up on Saturdays 10am -1pm. ( This is fairly new. Prior UPS was only open M-F. The UPS STORE will accept packages on Saturday but you will pay a higher price to ship at a UPS STORE than you will pay at UPS itself. Also unless you are shipping Next day air, (must be before 1:30pm) your package will not move from that UPS STORE untill Monday. Only next day packages are serviced on Saturday.

Is it open on Sundays?

Michael Rice | Oct 9, 2021
jay anderson | Oct 9, 2021

No they are not open on Sundays Was that so hard for ups to answer private chat my butt do your job ups, your supposed to be better than USPS but you both suck, use FedEx they like the business these people dont

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Is there a notary at this location

Jessi Greenhagen | Oct 9, 2021
Luis Peña | Oct 9, 2021

Ups store usually has

How can I contact this specific building?

P G | Oct 9, 2021
UPS Customer Center | Oct 9, 2021

Hi there. I am sorry, but we do not have a phone number for that location. Is there a package we can help with? If so, please reach out to us on Facebook ( http://spr.ly/FBUnitedStates ) or Twitter ( http://spr.ly/TWUnitedStates ). If you need assistance with shipping, you can look up a location using our Locator at https://www.ups.com/dropoff/?loc_type=&Postal=&geolat=&geolong=&autosubmit=&loc=en_US&appid=CSC.

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At this location at 1:15 pm and you are not open! Do not appreciate spending my time for nothing

Klystell Abbott | Oct 9, 2020
Joseph Anderson | Oct 9, 2020

I dropped off a package couple weeks ago about 1:30 p.m. they were open

What time are next day shipped packages avaliable for pickup?

Jim Dengler | Oct 9, 2020
Jennifer Bunn | Oct 9, 2020

You have to call the 800# to have them held. The earlier the better. You maybe able to get it back much earlier than the normal. 7-730 pm. Next day air packages get priority. Make sure you get a live person on the phone. Tell them I want same day will call. Someone local will call you back in roughly an hour. Make sure and tell them. ( the local person that calls back) you would like to pick up asap. Or ask if I can meet the driver? ( if that's an option for you.)

What I don't have a tracking number can I do it by my address

Don Archer | Oct 9, 2020
Madison bendt | Oct 9, 2020

No if you go to customer counter and show them your i.d. and give them your address they might be able to find a tracking

Do you sell boxes. I am looking for a box to ship a picture frame in. Approx. 15" x 25" x 4"

joan jones | Oct 10, 2019
Josh Mueller | Oct 10, 2019

yes

Can I ship a package using my company UPS number?

Debi Schmitz | Oct 10, 2019
Jennifer Bunn | Oct 10, 2019

Yes u need your account # and ask for a asd. ( for what ever service you need ie ground next day) you fill it out there. You can not pay for packaging materials or boxes via your account number.

If my package is at carrier facility how can I pick it up? They are holding it there for longer than it took to get here from texas.

Josh Gould | Oct 10, 2018
Tommy Frencher | Oct 10, 2018

Josh just go down to the facility And present your ID

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UPS delivery person delivered package to wrong address. I don't have package, says it was front door. Who do I call?

Sandra Granseth | Oct 10, 2018
Tina Clark | Oct 10, 2018

Call the UPS office every package has a tracking number have that ready. You can go there today in person .They close at 12noon

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