Navy Federal Credit Union ATM

Mandy

Poor customer service. They stay on the line so you have to hang up and not able to take their survey.

Sarah Morse

The Sunday manager here is the rudest I have ever seen she chews gum with an open mouth and a sneer on her face and has the audacity to tell me a scam isn’t fraud and to go to the police.Get rid of this manager she is rude and doesn’t even uphold the $2500 fraud protection this bank offers. I’ve been a member for 10 years and I’ve never been treated this badly. This branch is a disgrace to every service member who’s active duty

Steve

NFCU has become an embarrassment. Tried to coordinate with a buddy I served with to transfer money since we both bank NFCU. NFCU screwed it up not once, not twice, but three times... leaving over $2,500 in cyberspace as unaccountable funds for over four days. The local brach in Bellevue was just remodeled but there's only two tellers and one banker working. Be prepared to wait 20+ minutes to just cash a check at any time of day. I've banked with them for over 15 years with sizeable accounts. I'll be closing all accounts with NFCU shortly. Mission failed.

Michelle Foss

This was my first visit to the actual branch in a LONG time. The process was smooth and safe - and very friendly! I appreciate all the things I can do through the app, but I had to go to the branch today. Thank you NFCU at Twin Creek!