Extended Stay America

Category: Extended stay hotel

Address: 2201 Longport Ct, Elk Grove, CA 95758, USA

Phone: +19166833753

Reviews

Renee

Jun 21, 2022

Positive: Staff friendly, location, price, and full refrigerator. Negative: To open door, I had to push down and lift handle and push w my should to get opened. Dog barked all hours of early morning and night. Complained multiple times. Muffins were dry and seemed old. Did not have blankets.

John

May 13, 2022

Positive: Convenient to freeway Negative: Elevator not working. At 75, had to climb stairs to 3rd floor. Lobby very dark. Seedy looking people hanging around outside smoking. Hair in tub.

Monica Rodriguez

Mar 20, 2022

I never leave reviews for anything, but I NEED to leave one. This place is runned down which is the least. It was smelly and dirty, very dirty!!! Their were long hairs in the sheets, the floors have probably not been mopped since they were installed. The door frames had god knows what on them. My mattress cover had something smeard on it, the bathroom has a 10 star cleaning sticker, please clean the rooms!! If you are trying to save a few bucks, don't stay here!! I hope management can not only read my post, but inspect the cleaning or stay themselves in the rooms to have the guests experience. If you are going tonstay here, bring lysol and clorox wipes!! Sorry to say all this, but it was a BAD experience!!

Jay Chan

Mar 16, 2022

The front desk is completely rude and unprofessional. Absolutely no customer service. No elevator available when I stayed in a whole week due to the maintenance service. Breakfast service is horrible. There is no cleaning service in my room. Not even worth a penny. Only the bed mattress is comfortable. Strong not recommend this hotel. Never come back here again.

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Questions & Answers

Is there a pet fee

Debra Kaminsky | Mar 27, 2018
Craig Coonrad | Mar 28, 2018

Yes there is

True that a man was found dead in a room there 2-3 days ago ?

Jean Callaway | Mar 27, 2019
Charles Reddus | Mar 28, 2019

Not sure about anyone being found deceased in a room

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What time is check out?

shiv prasad | Mar 26, 2020
Cindy Freeman | Mar 27, 2020

11am but you can request a late check out if needed.

Is there any discounts if you have AARP or if you're a veteran?

Fred Dorsey | Mar 27, 2019
David Garcia | Mar 28, 2019

I'm pretty sure they will have discounts for American Veterans, but i'm not sure about AARP

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