Indio Management

Marie Rebello

The absolutely worst company ever. They own Belleview complex in Plano. There’s been a revolving door managers, the current one is never here her hours are Monday-Friday 9am-1pm but if you ever need to get ahold of her she’s no where to be found. I’ve reached out multiple times about this complex to Anita and Marcus her “supervisor” they have no idea what they are doing. They have absolutely zero accountability it’s always excuse after excuse with them. Stay clear of this company and all complex’s they may have.

Abi Cook

Completely disappointed in their services as a renter at The View at Lake Highlands. How does someone working for you get arrested in May for narcotics inside the property and you decide to still have them working for management? On top of that, they’re charging outrageous prices for apartments that are not even maintained properly and a management that will never answer the phone. Also the ground are not maintained and disruptive tenants are not dealt with properly.

Q G

Extremely disappointed in this property management company. I haven't even been in my apartment two weeks and I've already been dealing horrible communication aka not answering phones NOR emails. Rats and roaches in my brand new apartment that I just moved into. Not being able to use my stove because I was told the gas was handled by them. Due to their lackadaisical attitudes towards my problems, I didn't realize I needed to set my own gas until almost 2 weeks later when they FINALLY replied to that complaint. Apparently they enter your home and don't leave any kind of note or email about what was done at your apartment so you just have to take their word that they've done anything at your place. I'm completely unhappy and it's extremely unfortunate that I have to deal with them for 11.5 more months. If I were you, I'd steer clear of any property that's managed by Indio Management. Trust me, you'll be glad you did.

Dominique Browning

UPDATE: Maintenance has come, and seems to have implemented a solution to this issue, I’m happy they have responded to this issue quickly and I hope that it is successful! After the next rainfall I will update again! So far I have lived at an Indio Management property called The District since mid June. In the last couple of weeks my apartment has flooded twice and almost flooded one other time. The back patio completely floods with water and it starts spilling in through the walls and the door. My bedroom, closet and laundry room get flooded with about an inch or two of water. Though they send maintenance out much later to try and deal with the issue (I have no issue with maintenance they come out in a timely manner and have fixed any request I have had living here no matter how minimal) by then the water has already soaked into the floor and walls and the team sent out after maintenance that comes hardly has the proper procedures for assessing water damage and preventing black mold. This is obviously an issue that needs to be fixed immediately, especially coming into fall/ winter as I’m sure we’ll be expecting more rain. Every time we get the slightest rainfall I have to worry about my apartment flooding and then have to deal with the mess after by myself attempting to clear the water before it soaks in and cleaning the copious amounts of mud coating the floor. When I email the property manager Marcus, he sent out maintenance and that is all. There is nothing maintenance can do until the property manager approves the solution to this problem, by putting in a second pump so that the drain system works properly! Apparently this has been an ongoing issue as my neighbors on either side have dealt with this issue multiple times living here longer than I have. Get this problem fixed now ! And properly assess water damage to prevent black mold and make sure there isn’t already black mold living under the vinyl flooring and in the walls so that your residents don’t get sick! We shouldn’t have to worry about our apartments flooding every time it rains let alone actually have to walk around in water and let our things get damaged as our apartments fill up with water regularly ! The current drain system can not even keep up with 30 minutes of rain before mine and my neighbors apartments begin to flood !!