Niagara Falls USA Official Visitor Center & Destination Niagara USA Offices

Category: Visitor center in Niagara Falls, New York

Address: 10 Rainbow Blvd, Niagara Falls, NY 14303, USA

Phone: +18773255787

Opening hours

Sunday: 8:30AM–5PM

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 8:30AM–5PM

Reviews

Jason Gallion

Sep 26, 2022

Very helpful

MJ Springer

Sep 25, 2022

Friendly and welcoming staff, with a quite good knowledge of the area (i.e. other than the falls). Parking across the street is $30 per 24hr But Goat Island and the falls are walking distance.

Dee Vee

Sep 24, 2022

Very small. Very few souvenirs. Not like any other visitors center I've encountered.

Mike Mckenzie

Sep 17, 2022

Great state park wit lots of places and viewing points.

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Questions & Answers

Hi, we will be arriving in a couple of weeks. Will I be able to rent a shell chair at the visitor center?

Tracy Keller | Oct 1, 2021
Niagara Falls USA Official Visitor Center & Destination Niagara USA Offices | Oct 1, 2021

Hi Tracy! Please contact Sight See Rentals for wheelchairs, mobility scooters, and more. Phone: (716) 345-5446

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I'm planning on a trip in August. What is the best hotel to stay in to walk to Falls? Is there something I should see while there is a way to see the falls on a boat. Any recommendations. Plus we are senior citizens. Thank you in advance

Lucy Nolan | Jul 3, 2022
Jaime Gonzalez | Jul 3, 2022

We were in Niagara Falls about 2 weeks ago. We stayed at the Wingate by Wyndham, about 5 blocks from the falls and a block from the casino. Full hot breakfast every day. We took a Gray line tour, it was well worth it.

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My Wife and I are looking to Stay in Niagara Falls for our 30th Wedding Anniversary. This will be in 2025. I would like some advice for where to have dinner with a view of the falls. Where would be a nice place to stay. We are looking at May.

Jason Southam | Jan 4, 2022
Niagara Falls USA Official Visitor Center & Destination Niagara USA Offices | Jan 4, 2022

Hi Jason! At this time, I would suggest Red Coach Inn or The Giacomo for accommodations. As for dinner with a view of the Falls, Top of the Falls Restaurant is located at Niagara Falls State Park and seasonal, May to October. I would absolutely plan and research closer to your date of arrival as much could change by 2025.

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Is there daily passes with the trolley? I know there use to be a discovery pass but that doesn’t exist. Just want to be able to see as much as we can

Salina Dehoyos | Oct 1, 2021
Niagara Falls USA Official Visitor Center & Destination Niagara USA Offices | Oct 1, 2021

Hello! Tickets for the Scenic Trolley can be purchased at Niagara Falls State Park. The cost is $3/adults and $2/children (ages 6-12), and 5 and under are FREE. Once you purchase the ticket, it is valid for the day.

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The Canada Border is open?

Ig JPM | Oct 1, 2021
Niagara Falls USA Official Visitor Center & Destination Niagara USA Offices | Oct 1, 2021

The U.S. and Canadian border remains closed at least until March 21, 2021. That date continues to be extended monthly.

Do I need special permission it something to visit the Canada part of Niagara falls?

Dennise Black Decker | Oct 2, 2019
Stanley Barre | Oct 2, 2019

passport , but to really see the full effect , go up the tower at night and see the American and Canadian falls light up The view is tremendous

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I am coming to Niagara on easter Sunday. Will the luggage storage option be available?

Aqsa Malik | Oct 2, 2019
Brian Phillips | Oct 2, 2019

You may have to call them directly or email them to get that information.

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How many visitors came to Niagra Falls in 2018

leland nygaard | Oct 2, 2019
Heather Weaver | Oct 2, 2019

ALOT!!! Almost 30 million people a year.

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Does anyone know where the Scenic trolley booths are?

Visesh Prasad | Oct 2, 2018
Swathi Laxmi | Oct 2, 2018

Trolleys run for every 15 to 20 minutes. You can easily spot the stops for booth. All you have to do is get a map from visitor center and can go through it for the trolley stops. I think there are overall 20 to 22 stops when you hop on a trolley. You can get down at one stop and you can hop on another stop.

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Is that placebordee of canada

Dhivagar Ganesan | Oct 2, 2018
Danae Cantolina | Oct 2, 2018

Indeed...👍

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Does this place have an entry fee?

RAHUL GUPTA | Oct 2, 2017
Rob Golay | Oct 2, 2017

The visitors center is just for info. They give great advice and directions to all the attractions. They also sell tickets to the attractions. The staff is very helpful and friendly.

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Do they have RV parking? We have a 25’ motor home.

Jackie Brewington | Aug 2, 2022
Niagara Falls USA Official Visitor Center & Destination Niagara USA Offices | Aug 2, 2022

There is limited RV parking available in Lot 3 on Goat Island, at Niagara Falls State Park. Another option for larger vehicles is the lot located at the corner of First and Niagara, across from the Wyndham Garden At Niagara Falls. All lots are paid parking.

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Going to Cross the bridge by foot. My plan was to store bagage somewhere close to falls USA and then going to Buffalo where I overnight. I do not have a hotel for the Night anywhere close to the falls. What can I do with my baggage? Any thoughts?

Matheus Braz | Jul 3, 2022
Niagara Falls USA Official Visitor Center & Destination Niagara USA Offices | Jul 3, 2022

Hello! I'm sorry, but there are no luggage storage locations on the USA side of the Falls.

Is it possible to storage bags here? If not where can I storage my bags? Thank you.

Matheus Braz | Jul 3, 2022
Matheus Braz | Jul 3, 2022

So I have two options: walk with my baggage to see the falls or skip USA falls?

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Can I store my baggage to visitor center? or could you recommend another place near Visitor center for this?

Bongseok Kim | Jul 3, 2022
Matheus Braz | Jul 3, 2022

Same problem here. I am in Canada, going to Cross the bridge walking and going to overnight in Buffalo. I think I am without options here.

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is the maid of the mist open today?

dave joe | Oct 2, 2019
Niagara Falls USA Official Visitor Center & Destination Niagara USA Offices | Oct 1, 2020

The Maid of the Mist is a seasonal attraction. The current schedule and pricing can be found here: https://www.maidofthemist.com/schedule-pricing/

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Where do you walk across the border to the Canadian side? Is it accessible from downtown Niagara Falls on the NY side? Never been to Niagara Falls and would like to experience both sides. Thanks for any help

Sue Clark | Oct 2, 2019
Cheryl Stewardson | Oct 2, 2019

Walk across the Rainbow Bridge which is accessible from Niagara Falls, NY side. Both sides have very different and amazing views of the American and Horseshoe Falls. Make sure you have passport to cross the border.

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Where do I park my vehicle to go USA visitors center? I have 2 kids so can’t walk much distance.. please advise

Sathish Kumar Udayagiri | Oct 2, 2018
Niagara Falls USA Official Visitor Center & Destination Niagara USA Offices | Jun 3, 2022

We offer free 30-minute parking across the street from the Niagara Falls USA Official Visitor Center. This allows you to stop in and receive any information and maps. We do not sell tickets at this location.

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Can i leave my luggage and if yes, hiw much it cost?

Irvin Juarez | Oct 2, 2018
Niagara Falls USA Official Visitor Center & Destination Niagara USA Offices | Oct 2, 2018

Hello! Yes, luggage storage is available for the day only. Depending upon the number the bags, the fee does range between $5 - $20 USD.

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Do you have a Hersey’s ice cream vendor in the center?

Dolores McBride | Oct 2, 2018
Niagara Falls USA Official Visitor Center & Destination Niagara USA Offices | Oct 2, 2018

There are no food/drink offerings available here at the Niagara Falls USA Official Visitor Center. Restaurants and snack options, including ice cream are available within walking distance.

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Does the night show continue during Spring 2018 or at this time ?

Husein Dhariwala | Oct 2, 2018
Larry Fobbs | Oct 2, 2018

Answered

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N

Anonymous | Oct 1, 2022
Anonymous | Oct 1, 2022

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Will it be open on 22nd October 2017 weekend?

Aman Agarwal | Oct 2, 2017
Alok Sandal | Oct 2, 2017

Yes

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