Residence Inn by Marriott West Palm Beach

James Cleare

Overall the hotel is fine along with the front desk, but the rest of the stay and staff left something to be desired.

Terry Keller

Wendy, the Front Desk Administrator, was very informative and knowledgeable with our questions concerning this area and other surrounding cities. Wendy is the face and personality I would like to have to represent my organization!!!

Verified Hotel Guest

Positive: Check in was quick and easy and staff was awesome! If you are someone who is expecting a resort type of atmosphere, this isnt it. But if you are coming to stay for a concert, like me, or you plan on spending alot of time out and about, this is a great Negative: place to stay. The pool is small and nice to hang by, but again your not going to be served margarita's. The place def needs to updated and there are stains on the carpets, its old. I did NOT see any bugs, and I checked. It was clean and served purpose.

Juan

Our stay was very good from the check-in experience to the time we left. The staff wore mask throughout our stay and we felt very comfortable and safe. Our family really enjoyed our stay. The breakfast food option was just right! We felt very comfortable staying here in the time of Covid. The front desk manager Grace was fabulous.