IL Department of Human Services

Category: Social services organization in Chicago, Illinois

Address: 3920 W Ogden Ave, Chicago, IL 60623, USA

Phone: +17735228370

Opening hours

Sunday: Closed

Monday: 8:30AM–4:30PM

Tuesday: 8:30AM–4:30PM

Wednesday: 8:30AM–4:30PM

Thursday: 8:30AM–4:30PM

Friday: 8:30AM–4:30PM

Saturday: Closed

Reviews

Blanca susana Ixim caal

Aug 26, 2022

They serve you quickly and safely

Dee Queenstar Siroled

Jul 7, 2022

Quick visit

Ms Individualistic

Jul 5, 2022

This has been my DHS office for some years now .i recently have visited here to do my redetermination in person because my Abe contact information was wrong and i had trouble updating it.i walked in and spoke with ms.dawkins who says is a supervisor does not know how to change it .i asked to speak to a caseworker she says i cannot see 1 .she gives me the packet to fill out outside and can not offer me a pen.i asked her if there is a number i can call or someone who knows how to change it .she says I'm transfering your case out of this location without my permission or asking me .just because she felt i was being difficult for her in the moment.she abused her power as a supervisor for DHS.her job is to help us low income people not abuse her power .that's a shame .i needed assistance and was turned away .i will still becoming to this location because i know they have caseworkers who do care to help people like me .thank you mr.Deleon, Mrs.martinez,ms.Davis for helping me with this issue making sure i was taken care of.

Triveo Raggs

Jun 24, 2022

The line moves a little slow but once put into the system they call your name pretty quick. Had to call the office for the first time in a few years and I got an answer and was helped completely before I got off the phone . Great upgrade

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Questions & Answers

Worst public aide office I ever fool with been calling for a yr still no answer just sad

Nickki Robinson | Oct 2, 2018
Lakendra Landon | Oct 2, 2018

They never answer the phone. Ever. Service is just as bad when you go in.

This is the worst place ever they should have closed this office down the people suck

Genesha Richardson | Oct 2, 2017
Lakendra Landon | Oct 2, 2018

Getting good service here is like winning the lottery. If happens to you once good luck. But most likely won't happen again

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Can I get a replacement card the same day

Lance Ball | Oct 1, 2020
Kimberly Perry | Oct 1, 2021

No

My case for my son's medical card is in the offices of Melrose Park ... can I transfer it to his Ogden offices?

adii venancio | Oct 2, 2019
anna morentin | Oct 1, 2020

This place is in on organize it's horrible do y'all jobs more worker please

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I want to check my status and to see why I haven't received my Medicaid and why my bills not covered

Tiara Crumb | Oct 2, 2018
Daija and cookie Princess | Oct 2, 2018

Go to the office they never answer the phone's

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Are they open now

Mon Car | Oct 1, 2021
Ms Individualistic | Oct 1, 2021

Yes they are open but no caseworkers are there .drop offs and questions. only .just the clerks at the windows

What time aid OFFICE CLOSE on PULASKI &I ODGEN

Pearl Luckett | Oct 1, 2021
Plain Jane | Apr 4, 2022

8:30 am - 4:30 pm m-f

Is this office back open?

Tanya Hendrix | Oct 1, 2021
Frank Walker | Oct 1, 2021

On for drop off

Is this place open? They don't answer my calls

Adriana Rangel | Oct 1, 2020
Plain Jane | Apr 4, 2022

They don't answer phone calls. You have to go in or manage your acct online.

My 6 months is almost up. How do I re-submit for my snap benefits?

troy jackson | Oct 1, 2020
Kimberly Perry | Oct 1, 2021

They will contact you to redetermination soon just b on the look out though the mail or phone interveiw

does anyone know the new location?

Cristal Fernandez | Oct 1, 2020
Brittany Kolawole | Oct 1, 2020

They're not open call 1833-2findhelp

Is there a dentist?

Aurora Torres | Oct 2, 2019
Dyres Walker | Oct 2, 2019

No this is the Public Aid place

What do I do if my stamps didn't never come on my card for the month

vanishia murphy | Oct 2, 2019
Alex Fuentes | Oct 2, 2019

Go personally and claim your benefit stamps and you'll probably get them after leaving the office

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Who knows any social workers number?? Please reply!

Santino Garcia | Oct 2, 2019
Purple Passion1 | Oct 2, 2019

Nope sorry

Is there parking here?

Lauren Couture | Oct 2, 2018
Tasha Jackson | Oct 2, 2018

No there is not

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I can process the medical card for my son there

Mayita Chavez | Oct 2, 2018
Joseph Solomon | Oct 2, 2018

There's pretty much nothing to it, you need general assistance they will give you general assistance.

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How did u get them on the phone because I cant

Courtney Underwood | Oct 2, 2018
Dyres Walker | Oct 2, 2018

It's best to go down there early before it gets crowded

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What proof do I bring in to prove my ex partner no longer lives with me?

Yessenia Flores | Oct 2, 2018
Robert Poremba | Oct 2, 2018

I would think a notarized letter from your ex stating they no longer reside at your residence or a notarized letter from your landlord.

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How do I found out if my case back open

Latrice Staples | Oct 2, 2017
Lakendra Landon | Oct 2, 2018

Check online. This place won't tell you anything.

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