Bowlero Dallas

Denoyer Daniels

Yuri was awesome! Gave us our own impromptu photo shoot. Kat was amazing! Such a welcoming personality. L.J. was very helpful and got us together on a lane quickly. Overall, me and my homegirl had a good time for my birthday.

Katie FP

Great selection of arcade and it was nice that the bowling and arcade games were situated close to each other. The kids that didn't want to bowl were close enough we could watch them. The Pacman, 4-player air hockey games was my favorite! So much fun!

Monica Robinson

I can honestly say I have never had such disrespectful customer service in my life. I planned my party ahead of schedule. I talked with the sales representative (Brooke) at least 7-8 different times before booking my party just asking questions and making sure everything was good to go. Everything seemed great i even wrote a review for her because she was being so helpful (at the time). On my actual party day I showed up about 10 minutes early to set up and prepare my for guest. As I was walking in I noticed there was not that many people there. As I go in to set up I see all the employees are huddle up. I ask our party server is everything okay. They mentioned that there were preparing for a buyout event. NO ONE ever mentioned this to me prior to me booking the event. As the party was starting our food did not come out till 4:35-4:45 and took a good minute to have more food come out when I asked why is everything going so slow I was told because they were getting ready for the other event. The adults that were ordering adult beverages were cut off at 5:30 again because they were getting ready for the “buyout”. As 5:45 comes around we have the manager (Jose) come and ask how was the party I told him I felt kinda rushed but I would bring this up with corporate and the sales manager he straight tells me “yeah you do that”. We tried to go play games after the party because that was apart of the package and he stops us tells us you need to leave you can’t be here anymore and starts taking down my sons birthday balloons and basically escorting us out. My husband had to carry our son out because he was crying that he couldn’t play games. As we were walking out we noticed there was a big sign blocking off the entrance that said closed to public. I had parents telling me the next day that they stopped by but saw the sign and thought the party was canceled. If I would of know all this a head of time I would of NEVER BOOKED HERE this is seriously how your going to treat your guest? Not only has this taken 4 days to get resolved but nobody really helped me. I’ve spoken to Brooke, Morgan and Michelle G. in the sales office I’ve left multiple messages for Olivia not once did she reach out and try to help. I received an email from Elena Martin was basically being called a lair. But please tell me why would I make this up? I don’t need to lie about anything I was treated unfairly and I am taking this experience extremely hard because my son was involved and I do not play when it comes to my kid. All we wanted was a good time and that was ruined.

B E

The bathrooms were DISGUSTING!! One bathroom had roaches fighting by the toilet and the other bathroom had stagnant water all over the ground . The place was so unsanitary that I didn’t even bother to buy any food ! Seems like they should’ve spent the money they used to make their website all fancy on the actual establishment. The website catfished me !!