Sam Pack's Five Star Ford

Category: Ford dealer

Address: 1635 S Interstate 35E, Carrollton, TX 75006, USA

Phone: +19724465027

Opening hours

Sunday: Closed

Monday: 8:30AM–8:30PM

Tuesday: 8:30AM–8:30PM

Wednesday: 8:30AM–8:30PM

Thursday: 8:30AM–8:30PM

Friday: 8:30AM–8:30PM

Saturday: 8:30AM–8PM

Reviews

Grady Moore - Fleetdawg

Oct 1, 2022

Thank you Garrett for always taking care of my vehicle service needs !!! Loving my 2021 Bronco 1st Edition. All Stars for Garrett, and Sam Pack’s Five Star Ford. Grady Moore

Koont Ramuk

Sep 30, 2022

Got out 2022 bronco and they were awesome. Went over all options that it had and did not miss a step.

Deanna Whetsell

Sep 30, 2022

I was stuck between a rock and a hard place a couple of days ago! While traveling for work, I became STRANDED!! I called the dealership where I purchased my vehicle (5 Star Ford on George W Bush in Dallas) although I was stranded with what I believed to be new RECALL issue, they were unable to help me nor get my vehicle in for WEEKS!!! A Ford mechanic friend of mine recognized the issue, got me temporarily fixed and followed me to Sam Pack Ford in Carrollton. Clayton Young met me at the door!! The service department went above and beyond in such an amazing way!! My car was fixed and back to me in less than an hour!! Clay even ran it through the car wash!!! I cannot tell you how appreciative I am for Clayton Young and the whole Sam Pack Service Department!! ❤️

Gina Boyer

Sep 30, 2022

Kevin Cunningham always takes good care of me. He listens to my concerns, keeps me up to date on process of work. Never does additional work without advising and discussing with me. Good quality work and good prices.

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Questions & Answers

Do you have to have a appointment to have you car serviced?

Lisa Hail | Oct 2, 2019
Henry Rife | Oct 2, 2019

Not necessary but will shorten your wait.

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Has anyone else had issues with the 2017 Ford explorer navigation screen going black? It did it a few times and look like it reboot it self. But today it went black and it’s not coming back

Donna Ellis | Oct 2, 2019
Scott Falco | Oct 2, 2019

2018 Ford Raptor. B.O. premium sound and navigation system. Have not had any problems with it yet.

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Do you represent extended warranty companies? I have a 2016 F150 Lariat 4X4 fully loaded with 17,500 miles/3 years/30,000 miles left Ford warranty. What extended warranty would you suggest that I consider purchasing to supplement the Ford warranty?

Barbara and Larry Jones | Oct 2, 2019
Scott Falco | Oct 2, 2019

We just put a 6 year 100,000 mile warranty on our with full wrap maintenance protection added in as well that covers all oil and fluid changes a well as filters and really everything. It was around 3,000 for everything but I think well worth it.

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Do you have any F150 Platinum

Scott Shafer | Oct 2, 2017
Sam Pack's Five Star Ford | Oct 2, 2018

Yes, we have several!

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