Premier Paradise, Inc

Frank Bossio

In February of 2018, my wife and I decided to use Jeromey and his company based on video 3D model and his word which he shared would be exact to what we saw. We met multiple times before the project. After the project was completed, we’ve had nothing but problems every few months with the quality and rush job they did. We spend $30k+ on hardscapes and plants. On the blueprints, we were supposed to get a 10ft bbq area and we only have about 7ft. He offered to scrap the area and rebuild but it was already completed. Who wants to go through that after completion and weeks of construction. Everything he shared sounded like it would be of the utmost high quality, like metal trellis and a garden bed. He built our trellis and garden bed out of pallet wood which probably cost them nothing. The putting green was built with different (cheaper) turf than what we asked for at his showroom. Everything was just bait and a switch. If I had to guess, it cost me about 30k+ and his company maybe 10-12k. They put in a gas barbecue fire pit and said that everything would be done by the book including a permit. Well a few months later I find out there is no permit and it was not done by the book. This is crazy!! Unacceptable and unprofessional. I would never recommend them to anyone and will post this on all social media. Not once has he come in person besides the initial meetings. He leaves the dirty work to his managers Josh Ervin and Stephen Yoder. I’ve had to ask them to come out numerous times to fix or repair things that should’ve not had to been repaired if done correctly the first time. I’m once again trying to reach out to them for a dangerous hazard and now I don’t get a response at all.

Howard Cohen

These guys rock. Superior designs, efficient build and most importantly fantastic after sale service. BEST IN VALLEY!!!!

Jennifer Cohen

3 years ago Premier Paradise finished my outdoor oasis which included, pool, oversized spa, outdoor kitchen, bocce ball court, fire feature and complete landscaping. Not only was the design spot on, install went extremely efficiently, but their after installation service has been outstanding. Whenever there has been any type of issue, Jeromey and his entire team have been extremely responsive. In a world of mediocrity, Premier Paradise has shown to be an outstanding representation of how a business should operate. Thank you Jeromey, Stephen, and Josh !!!

Mike G

1 year ago they (Premier paradise) finished my pool. Between the pool, waterfall & surrounding tile, my wife & I spent over 170,000.00 dollars. Was originally promised to take 6-8 weeks. It took 7 months. I am not complaining about that in this form. After not even 1 year the waterfall only works once in a while (usually in-op when we have guests, unfortunately) & is major discolored. In some areas rather than brown, it is gray. I reached out to Jeromy & Josh. who did inspect & agreed isn't right. Said would contact to sub-contractor & get resolved. Today, I received an email from their Director or Operations (Stephen Yoder)-who I have never spoke to or heard of, who informed me now it is normal & now is blaming the pool service company. This is the same company that 1 month ago (Jeremy) came out to look at waterfall not working, praised how good the pool water looks & chemicals correct. I attempted to resolve with the company, but they refused & said go ahead and sue.