We had to do an exchange didn't wait long they were very polite professional and we got out of there really quick
Nancy Barrick
Sep 29, 2022
Thank you Roman for getting my phone fixed and Dillon for answering questions for me about the difference in the computers and their capabilities. Always appreciate the professionalism and friendliness at the store
You can try using a different charger or trying to clean the port, it may even be related to the battery. I would take it into the store for further analysis.
Can you help me move my photos and notes from my old to my new iPad?
Stephen Hubert | Aug 2, 2022
TWITCH C0mmandoFTW | Sep 1, 2022
I believe so
Hi, do I need to make an appointment to have someone look at my computer?
Paul VanAntwerp | Dec 5, 2021
Mark Snyder | Dec 5, 2021
Call call them or take it in! Also you can probably talk to them and have it dropped off there through Uber through Uber and then have it delivered back to you through but if you don't want to travel! Just Google them their website you can probably email them they will email you back!
We have an iMac desktop that has a number of things wrong. Can we bring it in for repair?
C&P Emerson | Oct 1, 2021
Sandeep Kadasani | Oct 1, 2021
Yes
Non-working IPhone6 (dead battery): What are my options? (1) recycle the phone? If so, how can stored data be erased if it is not working? (2) replace the battery for $49 and take a chance on selling it?
Shari Webster | Oct 1, 2021
Debra Buckner | Oct 1, 2021
Apple folks are great call em and make an appt.
Can I make genius as appointment at Boise Apple store?
Can I get my Iphone 10 diagnostically tested?
I need to delete data and workouts on my IPHONE 6S and the health icon is gone how do I get it back so I can delete 3 years of workouts and data on my phone?
terry bedegi | Oct 1, 2020
Kasey | Oct 1, 2020
You have to call customer support because they can walk you thru it remotely and see what you do by using screen share
My family needs 3 new phones and we have 4 phones to trade in. Do we do that online or go here??
Kayla | Oct 1, 2020
Kasey | Oct 1, 2020
Online
How much is it to replace the battery in my iPhone 6s
Phyllis Peterson | Oct 1, 2020
Elias Ainsworth | Oct 1, 2020
It depends on the size and other factors
Is apple replacing batteries
Cindy Barber | Oct 1, 2020
Andrew Mills | Oct 1, 2020
Idk but they're copying Samsung and charging more for it.
Does this place of business do hard wire (Soldering) repair? In which case faulty earphones, computers ect
Orion M42 | Oct 1, 2020
Stephen Miller | Oct 1, 2020
No. Repairs are all handled remotely, with the broken item being shipped back and forth.
Can y’all fix iphone 7 screens
ayiana martinez | Oct 2, 2019
grace | Oct 2, 2019
If your phone is under AppleCare they will actually replace your device for $29. If it is out of warranty they can replace it but for a higher fee.
I have received an e-mail asking to update my information. If I do not they are going to permanently close down my account. Is this legit?
Barbara Salisbury | Oct 2, 2019
Mike Haines | Oct 2, 2019
That's why I don't like apple products if the info isn't to personal then I would want to keep my account
can you transfer info from one apple 8 to another one
Shirley Sirman | Oct 2, 2019
Mike Haines | Oct 2, 2019
Yes go to the apple store they will help
I lost my apps with the last update. How do I get them back? This is very irritating.
Janet Loving | Oct 2, 2019
Teresa Colucci | Oct 2, 2019
Just go into your app store and they'll be the first ones on the list re-download them they'll download with all the same information as long as you use the same Apple ID
Is it possible to repair crack screen on Apple Watch series 4?? How much does that cost??
Maria Cortes | Oct 2, 2019
Joseph Baldassarre | Oct 2, 2019
I had the same problem and it was more expensive than I wanted to pay. So I am limping along with a cracked screen until my laptop dies.
How do i make an appt?
Ed Taggart | Oct 2, 2019
Sean Flores | Oct 2, 2019
Online at support.apple com or by calling 1800MYAPPLE.
do you pay for used Iphones or do you have a recommendation where someone could sell their old iphone?
Justin Cooley | Oct 2, 2019
kip paporello | Oct 2, 2019
Wish or offer up down load from google play apps
Can you get photos and videos that aren’t on iCloud off of an i5c if the phone is shattered and no longer works?
Courtney Guerrero | Oct 2, 2019
Sean Flores | Oct 2, 2019
Depends, if it is just the screen that is damaged you may get it fixed and recover your photos.
Only other thing I can think of is if you had backed it up to iTunes at any point it can be recovered that way.
If not then they would not be able to.
Could try a third party data extraction place.
My MacBook Air (11"), Processor 1.4 GHz Intel Core it, Memory 4GB 1600MHZ DDR3
is in need of a new battery. We will be in Boise for the NW Regional National Cup soccer tournament and would like to try an fix this problem. Do I need an appointment?
Stefan Czesak | Oct 2, 2018
Sean Flores | Oct 2, 2019
Yes you will need an appointment for this. You can make one at www.apple.com/retail or call customer support.
This depends on which iOS software you are using. If current you should be able to go into Settings - Passwords & Accounts - then click on your Gmail account and delete it.
My name is Debbie Grillo. I have a 10:45 appt at your store(now) i have to cancel do to work conflict. I tried calling earlier but i was on hold forever. I hope you get this note ASAP.
Debbie Grillo | Oct 2, 2018
Sean Flores | Oct 2, 2019
Cancelling an appointment is not necessary we will just give your appointment to the next customer, thank you.
Buying a iPod mini from pawn shop but the person who pawned it has got a lock on it.
My question is how can I take the lock off so I can use it.
Josh Man | Oct 2, 2018
L33t H4ck3r | Oct 2, 2018
Pit it into recovery mode and restore a download of an ipsw from ipsw.me
My apple music account. Can both my husband and I access it or only me? I pay $9.99 p/mo
Susan Martorello | Oct 2, 2018
Ben Bennett | Oct 2, 2018
He can access it if he uses your account and password.
I’d like to get an appointment at the Apple Store in Boise for technical support tomorrow, Sunday, Dec. 3. I updated my iPhone. Since then everything has changed & it does not hold a charge for very long. I would like this fixed.
Ann Link | Oct 2, 2018
Mike White | Oct 2, 2018
Your charging problem is due to apples ios 11 release. Many are experiencing problems.
The nerds at apple store will lie to you. Also before you go in go to settings and stop the 2 step authorizion process.
I have an apple air lap top that I want to give to my grandaughter. Can I take it to the apple store in Boise and pay to have it wiped for me?
Ken Pedersen | Oct 2, 2018
Ben Bennett | Oct 2, 2018
Yes. They can wipe it for you. However, there will be a charge for it. If you still have the disks that came with the computer, you can easily wipe it yourself.