FedEx Ground

Category: Trucking company in Farmington, New York

Address: 5980 Collett Rd, Farmington, NY 14425, USA

Phone: +18004633339

Reviews

tammy weatherstone

Sep 25, 2022

Fedex won’t deliver my package if it supposed to arrive on Saturday. Today I called and asked if I could just come pick it up since they won’t deliver on Saturday. They transferred me to a representative, who then called the location back to verify I could get it. They assured me that the location (Farmington) was going to try to deliver but if not would call me to let me know I could pick it up. Needless to say, I never received a call nor did I get my package. This has gone on for months. I guess I have to ask the organization who they ship through before ordering and if it’s fedex, not order from them.

Jonathan Schmidt

Sep 24, 2022

I've had a number of experiences with the Farmington branch of Fedex over the years. Seemingly they are a holding place for packages that without fail arrive at their warehouse around 4am on a Friday (with a pending Friday delivery) and become coded with a "delivery exception: customer not available or business closed" within 20 minutes of arriving at the warehouse. This is perplexing when 1) it is delivered to a residence and 2) the package wasn't even attempted to be delivered. This may be a mistake in coding but either way is frustrating and inconvenient. Granted, every package I've had delivered from them inevitably makes it to its destination which I cannot fault them for. That said, without fail delivery comes with a 2-3 day delay in expected delivery.

Nicole Rafter

Sep 14, 2022

Always friendly & on time

Brett Bishopp

Sep 11, 2022

The driver didn't knock on the door, or ring the doorbell while I was sitting in my living room waiting for my package and the driver marked it as attempted delivery when he didn't attempt it. Not even a sight of him on the camera.

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Questions & Answers

can I pick up a package there

Jim Smith | Oct 1, 2021
Frank Cavallucci | Oct 1, 2021

Yes

If I ship produce today from Canandaigua, when would it be delivered in Kingwood,TX? Does it ship earlier from Victor site?

Shirley Dewey | Oct 1, 2021
Angelina Voght | Oct 1, 2021

I would call the business and compare

How do I get text updates when package is going to be delivered to me?

Solitaire Murphy | Oct 1, 2020
Frank Cavallucci | Oct 1, 2020

Do fedex tracking in search bar.once in the site put your tracking number in once it gives you info and it will have different options that you can click on to get updates

I keep missing the driver for delivery by hour before work. Can I get his phone number to see where in area he will be?

Joyce Dineen | Oct 2, 2019
Wally Morabito | Oct 2, 2019

You can pick it up in Farmington

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Do I need to be here for a scheduled pick up to sign anything?

Amanda Peterson | Oct 2, 2018
Dan Pilling | Oct 2, 2018

In most cases no. You will not need to be present for a scheduled pick up. Just leave the package at the front door or some other obvious place and it will get picked up.

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