Address: 830 Big Flats Rd, County Road 64, Elmira, NY 14903, USA
Phone: +16077399000
Sunday: Closed
Monday: 9AM–7PM
Tuesday: 9AM–7PM
Wednesday: 9AM–7PM
Thursday: 9AM–7PM
Friday: 9AM–7PM
Saturday: 9AM–6PM
Jeff Katz
Extremely helpful!!
Flea
I love Visionworks. They have the most amazing staff. Always very welcoming and accommodating! These girls work very hard to make sure their patients are leaving with a great eye exam/buying process. 5 stars!!! Keep Up the great work!
Rich Seeley
The ladies at store number 1054, are absolutely amazing to work with. Tra’nea, Arianna, Felicia, Trisha, Carrie, Peaches, and the mad scientist looking dude are a wonderful crew. They work flawlessly together to create a wonderful shopping experience. When I arrived to pick up my prescription, they were quick to work together to ensure that they were adjusted for fit and comfort. The next time I need glasses, I will definitely return to store 1054.
Tonya Carnrike
I arrived at my appointment 15 mins early, even though I had already completed my patient paperwork online ahead of time. I got in for my pre-exam shortly after I arrived. I was asked to take out my contacts in a room where a sink to wash my hands ahead of time was not available, nor was a mirror. After that initial exam I was directed back out into the lobby, where it took over an hour to be seen by the physician. Once I brought it to their attention that I had seen many people come and go and asked about an ETA on my appointment status, I was told that I was overlooked and forgotten about and would be seen next once the physician was available…and then another person was called back before I was. When I finally got into the room with the physician, I felt VERY much like I was being rushed through my exam. The customer service while ordering my glasses after was very unpleasant one. I watched how the lady interacted with other customers during the LONG wait for my exam, and then she seemed rushed and not very personable with me. All the while, I remained pleasant and understanding during my experience, smiling and telling them “no worries”. I had other options when booking an appointment, but I chose this company and location based on the reviews I read…and now I’m second guessing my decision.
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I haven't seen anything done in 1 hour there and that's where my whole family goes
Hi Kevin! Yes, an appointment is not needed to shop for new glasses. You can bring in your new prescription. An associate would be able to assist you.
Hello! Yes you can pick up your glasses without an appointment.
I know they can some chips guess it depends on how bad the chip is. But they are super friendly, work with you, and explain everything to you
Yeah appointment
We have Medicaid Fedelis and yes they took it.
There should be one hanging in their office. If not, call and ask, they should have to produce it.
No
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