Burger King

Category: Restaurant in Carbondale, Illinois

Address: 1395 E Main St, Carbondale, IL 62901, USA

Phone: +16185496884

Opening hours

Sunday: 5AM–10PM

Monday: 5AM–10PM

Tuesday: 5AM–10PM

Wednesday: 5AM–10PM

Thursday: 5AM–10PM

Friday: 5AM–10PM

Saturday: 5AM–10PM

Reviews

Troy Roberts

Jul 26, 2022

Good fast food and friendly people.

Emily Holst

Jul 1, 2022

Completely messed up the order and the quality of food has really gone town hill. Won’t be going back.

Aa L

May 17, 2022

Sometimes you order cheese sticks and you don't get your sauce, well here it's nice that they remember to put your sauce in the bag, they just forget to put your cheese sticks in

Tonya Stivers

Dec 19, 2021

I went to this location to pick up a DoorDash order for my customer. I walked inside per pick up instructions in the Dasher App. I was instantly greeted by a very hostile employee (who I think may have been a manager) I was snapped at that lobby was closed and to use the drive thru. Using drive thru was no issue for me, but her attitude was. When I got to the window to pick up my customers order, she handed me a bag, containing only a burger, though I did not know it at the time. I thought that the fries where in the bag. My customer had a drink and I was not handed it. I waited at the window for her to come back and asked her for my drink. She immideately became argumentative. This is the same employee who who had already snapped at me 20 minutes prior when I first arrived to try to pick up my customers order. I was told that my order did not have a drink, though plain as day it was listed right there in the app for my customers order. She told me that she had to go by the order ticket and not what was listed in the App, though my customer did pay for a drink. We argued back and forth for a few minutes before she finally walked off to check the receipt printed at the store. There she saw that my customers order not only had a drink but also fries. She got both then very aggressively shoved them into my hands and slammed the window in my face. No apology for her attitude or her mistake. She was either a drive thru worker or a manager, she didn't have a name tag on. Regardless she is a highly unprofessional worker. I have contacted corporate and reported her behavior to DoorDash. I do not recommend ordering for delivery from this location or going there to eat. If this is how she treats their delivery drivers, how does she treat customers who have issues with their orders. If I could leave no stars, I would.

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Questions & Answers

Why can't food delivery services come inside to pick up orders? M Donald s taco bell, mcalisters across the highway allow you to do so. Everyone goes to supermarket, gas stations, Walmart, abd hundreds of other stores but you cant go in a burger king

George Walas | Nov 14, 2020
Mark Walker | Nov 15, 2020

I would say it's their preference, in other words there call on how they go about it.

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