Xfinity Store by Comcast

Category: Internet service provider

Address: 751 W Antelope Dr, Layton, UT 84041, USA

Phone: +18009346489

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Sheri Zuech

Sep 23, 2022

Employees are helpful and friendly but their service is OUTRAGEOUS! I cancelled at am using Verizon

John Burgoyne

Sep 22, 2022

I just needed to disconnect service. I was there an hour before closing. I waited a few mins and then was helped. Gave them my modem and they issued the disconnect and I was good to go. Quick fast like a bunny rabbit, my mother would always say.

Roscoe Allen

Sep 20, 2022

The hours are wrong.

Zac King

Sep 6, 2022

Worst mobile company I've ever had. Colt customer service multiple times and I just want to the actual physical store and there's no way for them to take a payment over the phone or without getting into a long kiosk que. Very poorly managed company as soon as my contract is up I am leaving

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Questions & Answers

Is there a way to contact the store?

David Strong | Sep 30, 2020
Jay Davis | Sep 30, 2021

Not directly. Call customer service and they will connect you to the store if needed. That is what they told me at the store. I wanted to call the store to find out how long it would take to fix or exchange my gateway and ended up just going in. Within a half hour I was on my way with a new gateway device.

Is the Xfinity store in Layton, Utah open?

Carol Nance | Sep 30, 2021
John Schmitt | Sep 30, 2021

yes

Can you please set up a tower for my area I'm tired of dealing with rise broadbands nonsense

GET_SCHWIFTY31 | Sep 30, 2020
Dominique Solomon | Sep 30, 2020

If I were you I would try calling customer service or even corporate to see what the deal is. There probably is a really good reason as to why they don't have a tower in your area.

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Do you provide wireless phone service? How much?

Randall R. Ripplinger | Oct 1, 2019
Teague Sorenson | Oct 1, 2019

Yes they have all the best devices.

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How much more month to upgrade to HD?

Dan Maughan | Oct 1, 2019
Tyler Erickson | Oct 1, 2019

Pretty much every channel is in HD

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Do I need an appointment to drop off equipment to the Layton, Utah office?

Cecily Davis | Sep 30, 2020
Jerry Gorder | Sep 30, 2020

No you do not, there is a table out front that can take returned equipment.

I bought a new tv and it isnt set up for xfinity. Can I talk to someone who can tell me what I need to do/

Jane Robinson | Sep 30, 2020
Kim Salazar | Sep 30, 2020

If you go in person they should be able to help

do I need an appointment to return equipment in the Layton store in Utah? when is the best time to come so there are no wait in line?

Sussi Felleson | Sep 30, 2020
Brent Bone | Sep 30, 2020

I made an appointment and waited a couple of minutes is all.

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what times are they open today?

SuperWild101 | Sep 30, 2020
kaz dhakal | Sep 30, 2020

10 am to 8 pm

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Very slow..place for costumer service....take long time

Oscar Diaz | Oct 1, 2019
Fran Caughlan | Oct 1, 2019

I have received very good service from Nelson at the Layton store. Ask for him.

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Can I swap out my dvr in the store ? I want 4K

Kristie Child | Oct 1, 2019
Fran Caughlan | Oct 1, 2019

Yes

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We forgot our code for our security system. How can we find out what it is or reset it?

Pat Romney | Oct 1, 2019
David Archuleta | Oct 1, 2019

Go to your Email account that you used to set it up with.

We just got xfinity and received no written instructions and as we are elderly and forgetful, is there any instructions and also a listing of channels? I.E. a guide? Thank you

Howard Fitzgerald | Oct 1, 2019
David Archuleta | Oct 1, 2019

Yes, your cable installer should of given you a listing, but you can look it up on line at Xfinity.net

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My phone does not work in Roy. It does in Layron; I went to the Xfinity store earlier to find out what's wrong and it worked fine. I get home and it doesn't work...again. Si I went to Littke Ceasers to see if it was just my house. Nope! What's up?!

Karin Linford | Oct 1, 2018
David Archuleta | Oct 1, 2018

Probably one of the towers are down. You can go online and see if there are any outages in your area. You hopefully questioned them while you were there. I hope this helps you.

I have xfinity through Comcast and my computer has never been slower with xfinity. What is causing this?

Gary Price | Oct 1, 2018
Mario Sanhueza | Oct 1, 2018

What is being slow in your pc, the entire OS, specific software, just the browser?, What is the pc running when is being slow, several programs?, are you downloading stuff at the moment of the slowness?, Wht is your actual internet speed? (Run one of the speed test out of the internet), how much ram do you have, what cpu. I do have to tell you that I got tired of xfinity because their connection was so slow that it would drop about twice every day, and I had to reboot the modem to fix the issue and that would only solve the problem 80% of the time.

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Do u have a phone package

Mark Brakefield | Oct 1, 2018
J Carlos Artiles | Oct 1, 2018

Yes, all packages

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Do you guys have a location in ogden

Erick Garcia | Oct 1, 2018
Liam Penrod | Sep 30, 2021

They now have a store on Riverdale road next to olive garden.

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How can I contact the technician who installed my xfinity internet service?

midwayrider | Oct 1, 2018
Amazing J | Oct 1, 2018

Your Technician should have explained everything to you & showed you a phone # to call if you have problems. Look at your paperwork, call the # on the paper & tell them what is wrong & they will send him or someone else to fix your problem.

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Why has Comcast combined PBS and BYU tv stations?

Vicki Young | Oct 1, 2018
ogre 71 | Oct 1, 2018

You would have to ask them

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my fax mechine says my phone is busy and it is not HELP

Ogden Child | Oct 1, 2018
Wielhelm Evenhuis | Oct 1, 2018

Best to contact customer servive.

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What are the holiday hours

lp n | Oct 1, 2018
Travis Call | Oct 1, 2018

9am to 7pm Monday through Saturday. Closed on Sunday and Christmas day.

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How do i change my wifi password?

Ricky McBobby | Oct 1, 2017
Richard Sorensen | Oct 1, 2017

Log on to modem using credentials listed on sticker attached to modem. Once you are logged in you will be able to change it.

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