Address: 655 E 400 S Suite B, Salt Lake City, UT 84102, USA
Phone: +18014335333
Sunday: 10AM–6PM
Monday: 8AM–10PM
Tuesday: 8AM–10PM
Wednesday: 8AM–10PM
Thursday: 8AM–10PM
Friday: 8AM–10PM
Saturday: 8AM–7PM
Velizar Milchev
I sent two polite emails: “Hi, My name is Velizar Milchev, Could you provide me some details about my membership. I signed up in October, 2021. Can I cancel my membership now or I need to wait until October? (depends on the respond - please provide documentation if I cannot cancel my membership now). Thank you, Velizar Milchev Hi, I emailed you last week regarding my membership. Can I get any response? Thanks, Velizar and I received the most unacceptable email full with threats when I was trying not to cancel my membership, only to request info about my membership. The email: “Good Afternoon, It has come to my attention that several calls & voicemails are being left from 2 different numbers under your name. Multiple front desk have spoken to you about your membership not ending until October 23rd which is the last payment for your term. At that time you are able to cancel your membership but NOT before then. Please stop calling the clinic over & over as you will get the same response. If it continues to be an issue after we have spoken to you in depth about when you are able to cancel, it will be considered harassment & we will cancel your membership immediately & you will be restricted from coming in to any Massage Envy, therefore losing the packages that are on your account. Once october 23rd comes around we would be more than happy to assist you with cancelling your membership but not before then. Thank you! Krystal”
ann bennion
Wish I could give 0 starts. I worked here for about a month and it was the worst work environment I’ve ever been in Front desk workers and manger are probably the rudest people ive ever met. I’m not surprised about how many customers say something about how horrible their experience was because of the front desk. Lots of gossip and drama. Don’t recommend this job to anyone if you don’t enjoy crying because you overhear your coworkers talking about you. If you thinking about applying here. Don’t.
Luke Laro
Great service I loved my massagr
Ana
I tried working with the ever changing management for months on end. They kept forgetting to call me back, reply to my email, or text. Then this year they started charging me more. Then, I have 18 paid visits and they claim it's only 9? I reached out to Better Business Bureau but they ignored it completely. We got covid and have been moving so I haven't had a chance to go into the location. Not sure it will help!! Do Not sign a contract with these people. Read other low reviews. I've been a member for over a decade or even 15 years and this is how they treat you? Also, the great therapists always leave. 🤷♀️
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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