Kay Outlet

Category: Jewelry store

Address: 18 Lightcap Rd #1051, Limerick, PA 19468, USA

Phone: +16103262283

Opening hours

Sunday: 10AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Beth Eldredge

Sep 3, 2022

My husband and I have been shopping at Kay Outlet for over 12 years. Beth has been helping us every time we have been in the store. Beth, Kim, and the rest of the staff have always been so helpful and fun to work with. Their customer service is outstanding and we absolutely adore them. I’ll see you ladies when I am ready to upgrade to my next Leo Diamond 💍 ❤️

Ant

May 22, 2022

Really nice, polite, friendly and helpful staff. I've bought many an item from Kays (I should have shares in the place, be invited to the Christmas party and even have my own parking spot. Haha Anyway, what can I say - the staff have been really helpful with me each time. They've even replaced an item I had issues with with no fuss. I honestly don't think the people that work in this store could be any better. I highly recommend this store and if I could give it a six out of five stars then I would. But Google won't let me.

Megan Rodriguez

Apr 23, 2022

Hot cash is amazing and saved me alot

Kaitlyn Peabody

Mar 31, 2022

My husband and I stopped into the Kay Jewelers Outlet in Pottstown, PA and had a wonderful experience! The ladies were very very attentive and noticed us right when we walked in the door. They asked us to sign in and they assisted us right away. We were searching for wedding bands. We were married on a budget last September and had temporary silicone rings to hold us over until we found what we truly wanted. My husband got the Ever Us engagement ring for me a few years ago and we were hoping to find the wedding band to match. Unfortunately, they have discontinued the Ever Us collection and finding remaining pieces is a very difficult task. Miss Beth took on that task for us and searched tirelessly for over an hour until we insisted we would be happy with something else. I truly believe Miss Beth would have searched the whole Earth if we allowed her to continue. We are a very laid back couple and, as a female, I am very easygoing and my ring is actually the fanciest thing I own. After we all let go of the hope of finding a "lone-surviving" Ever Us wedding band, we moved on to the other options I might have. We finally decided on a beautiful enhancer that perfectly hugs my engagement ring. It is currently being resized and fitted to my engagement ring and I cannot wait to see the gorgeous finished product! We walked into the store in our lounge-wear (bummin') and if they were a truly judgmental group, such as other reviews were insinuating, we would not have even been entertained as possible customers. I find it very hard to believe that these amazing ladies would be any different towards other guests of their shop. They were very down-to-earth women and I am very excited to pick up our rings! Oh yea, my husband also found a ring LOL. He was looking for a plain white gold band and found one for a reasonable price. The ladies were trying to talk him into diamonds, but that's not really his style. He offered all the diamonds up to me, so I'll take them! We were so thrilled with our experience and will definitely be back for our future jewelry purchases! We highly recommend the knowledgeable team at the Kay Outlet at The Philadelphia Premium Outlets!

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Questions & Answers

Does Kay Jewelers Outlet replace watch batteries?

Kay Outlet | Jul 2, 2022
Kay Outlet | Jul 2, 2022

Yes, every Kay Jewelers Outlet can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers Outlet regardless of where they were purchased.

Can Kay Jewelers Outlet repair jewelry?

Kay Outlet | Jul 2, 2022
Kay Outlet | Jul 2, 2022

Yes, Kay Jewelers Outlet offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers Outlet also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers Outlet regardless of where it was purchased.

Does Kay Jewelers Outlet do jewelry consultations?

Kay Outlet | Jul 2, 2022
Kay Outlet | Jul 2, 2022

Yes, Kay Jewelers Outlet offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can Kay Jewelers Outlet appraise jewelry if it was purchased somewhere else?

Kay Outlet | Jul 2, 2022
Kay Outlet | Jul 2, 2022

Yes, Kay Jewelers Outlet can appraise jewelry regardless of where it was purchased. Kay Jewelers Outlet offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers Outlet’s website.

Does Kay Jewelers Outlet inspect jewelry?

Kay Outlet | Jul 2, 2022
Kay Outlet | Jul 2, 2022

Yes, Kay Jewelers Outlet can inspect your jewelry and test your diamonds for free.

Does Kay Jewelers Outlet repair watches?

Kay Outlet | Jul 2, 2022
Kay Outlet | Jul 2, 2022

Yes, every Kay Jewelers Outlet can examine and repair most watches. Kay Jewelers Outlet’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers Outlet regardless of where they were purchased.

Does Kay Jewelers Outlet clean jewelry?

Kay Outlet | Jul 2, 2022
Kay Outlet | Jul 2, 2022

Yes, Kay Jewelers Outlet can professionally clean jewelry for free.

Does Kay Jewelers Outlet personalize existing jewelry?

Kay Outlet | Jul 2, 2022
Kay Outlet | Jul 2, 2022

Yes, Kay Jewelers Outlet can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers Outlet also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Can Kay Jewelers Outlet do custom jewelry design?

Kay Outlet | Jul 2, 2022
Kay Outlet | Jul 2, 2022

Yes, Kay Jewelers Outlet can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers Outlet can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers Outlet?

Kay Outlet | Jul 2, 2022
Kay Outlet | Jul 2, 2022

Yes, diamond trade-ins purchased at Kay Jewelers Outlet are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

How long does it take for Kay Jewelers Outlet to resize a ring?

Kay Outlet | Jul 2, 2022
Kay Outlet | Jul 2, 2022

Kay Jewelers Outlet can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Does Kay Jewelers Outlet engrave jewelry?

Kay Outlet | Jul 2, 2022
Kay Outlet | Jul 2, 2022

Yes, Kay Jewelers Outlet can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers Outlet regardless of where it was purchased.

Can Kay Jewelers Outlet repair a ring?

Kay Outlet | Jul 2, 2022
Kay Outlet | Jul 2, 2022

Yes, Kay Jewelers Outlet offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers Outlet regardless of where they were purchased.

Can Kay Jewelers Outlet resize a ring?

Kay Outlet | Jul 2, 2022
Kay Outlet | Jul 2, 2022

Yes, Kay Jewelers Outlet can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Do I need an appointment to repair jewelry at Kay Jewelers Outlet?

Kay Outlet | Jul 2, 2022
Kay Outlet | Jul 2, 2022

No, most Kay Jewelers Outlet locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Can I bring jewelry to Kay Jewelers Outlet for restoration or repairs if it was purchased somewhere else?

Kay Outlet | Jul 2, 2022
Kay Outlet | Jul 2, 2022

Yes, Kay Jewelers Outlet will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

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