General Jackson Showboat

Category: Boat tour agency in Nashville, Tennessee

Address: 2812 Opryland Dr, Nashville, TN 37214, USA

Phone: +16154583900

Reviews

shenika nichols

Sep 30, 2022

Loved everything especially the show

Jon Damm

Sep 30, 2022

Great food, beautiful day on the water with great folks from around the country.

Daniel Crow

Sep 30, 2022

Honestly it was ok. Food was ok show was ok. We felt rushed eating sat down then trying to take our plates away for each course before we had even finished. Then the server had the audacity to stand behind us and ask for a tip and then continue standing behind us. Definitely no tip given.

Torzano bennett

Sep 29, 2022

Great time with great new friends

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Questions & Answers

Are their shuttle rides from hotels?

Maximo Mata | Oct 1, 2018
Charles Filgueras | Oct 1, 2018

Yes their shuttle rides form hotels

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What is the cost?

Penny Smith | Oct 1, 2019
Shelli Spencer | Oct 1, 2019

Prices are on the website but we paid 160 I think for the 2 of us and well worth it

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Is it a true working paddle boat?

Cathy Mathews | Oct 1, 2019
Phillip Grayson | Oct 1, 2019

Yes. It travels up and down the Cumberland from the Opry to downtown and back.

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What Covid policies are in place for the cruise? I am concerned about the tight dining room.

Joan Ireland | May 3, 2022
Duke Ensell | May 3, 2022

Probably should find another activity.

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Where is the best place to park

Michelle Delegram | Nov 4, 2021
theblue_ powerranger | Nov 4, 2021

There's a big mall right across from the entrance. Parking lot is free and huge!

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Is there A/C ON the Boat

Robert Douglas | Sep 30, 2021
Ben Burke | Sep 30, 2021

Yes, in the dining room.

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Where is the will call center located

Janice Miskell | Sep 30, 2021
Ebony Willis | Sep 30, 2021

The entrance to the boat on the left hand side.

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Is it still open

Kentrell Stone | Sep 30, 2021
Ang P | Sep 30, 2021

Yes! We went May 13th and it was wonderful!

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Its there parking?

Paula | Sep 30, 2021
Catherine Jennings | Sep 30, 2021

Yes, there's a parking lot adjacent to the dock.

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Who do I contact about employment ? I am a USCG licensed engineer who lives in TN

Mark Molloy | Sep 30, 2021
Renee_place Products | Sep 30, 2021

I would go to the boat and get the information in person.

Can I buy a gift card for tickets to give as a gift?

David Cunningham | Sep 30, 2020
Rick Woolsey | Sep 30, 2020

Yes

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My husband smokes. Is there an area he can go to outside to smoke.

cindy bartsch | Oct 1, 2019
Steven C Highley | Oct 1, 2019

Yes, in the Cumberland River.

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Are there elevators for people with scooters?

Shake Potoukian | Oct 1, 2019
Melissa Joy | Oct 1, 2019

It was all ranks to get onto the main past of the boat. I am not sure about elevators to go to the top I know it's wheelchair accessible to get on and enjoy the main area

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Coming back to Nashville next year I will I like to do no diner just seat on deck how much will this cost me

Richard Sartwell | Oct 1, 2019
Klattu | Oct 1, 2019

Their website has all your answers

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how do i go about buying tickets for July the 6th for music night ? i want the meal, show and cruise.

Lavonia Benefield | Oct 1, 2018
Mark Gaffney | Oct 1, 2018

Personally, I always like to talk with a real person by phone to purchase tickets and book events for traveling. General Jackson customer service are very helpful. You will receive a confirmation email after purchasing tickets over the phone. The confirmation email can be printed out to pick up your tickets at General Jackson box office the day of your cruise. If you cannot print out confirmation email I thtnk you can simply write down confirmation code and give that code to staff day of your cruise to pick up your tickets. You will need to show an ID to pick up your tickets if you order by phone.

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I am vacationing in Nashville the week of November 3rd. Will the General Jackson Cruise be available? Also, can I purchase tickets when I get there? Thank you.

Carol Brower | Oct 1, 2018
Margie Fronczak | Oct 1, 2018

You' ll have to cal them whenn you get there

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Is there free parking at the General Jackson dinner cruise in Nashville TN ?

Barbara McCann | Aug 31, 2022
Dominick Luizza | Aug 31, 2022

Yes, park at the mall. Right next to it.

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We are planning a trip for 3 weeks from now, I’d like to purchase my tickets now so they won’t sell out but in the case that we have to cancel, how far in advance to I need to cancel to get a refund?

Felicia Barker | Aug 31, 2022
Calvin Allen | Aug 31, 2022

Since that is such a particular question I encourage you to call their admissions office to get that question answered. I do believe they open up at 7:00 p.m. Central Time zone

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How far does the Boat go out

Vicki Rodgers | Aug 31, 2022
Mary Earl | Aug 31, 2022

It goes all the way to Broadway. Under the walking bridge. Then turns around and back to port. An approximate 2 1/2 hour trip.

I was just wondering what the difference in Tier 1 seating and Tier 2 seating is please?

Rob B | Aug 31, 2022
Rick W | Aug 31, 2022

Down stairs you will sit with a total of 8 guest. Up stairs is a bit more quant. Pay the extra and go up stairs. The show is amazing

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What is the checkin time for the lunch cruise?

LeRoy Curwick | Aug 1, 2022
Vance Ward | Aug 1, 2022

you should get there 30 minutes before shown time on rickets

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How much are the adult drinks?

Jasmyn Piccolo | Aug 1, 2022
Rick W | Aug 1, 2022

If you have to ask, don't get one.

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Can you get tickets just to ride the boat at night that don't include the dinner or show. I want to spend the time on the outside seeing the sights.

Diane Peterson | Jul 2, 2022
Bruce Beam | Jul 2, 2022

Yes, you can just ride without dinner

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Can you drive to the general Jackson and park?

Sylvia Welker | Jul 2, 2022
Barb Wood | Jul 2, 2022

Yes, parking is across the road from the boat behind the mall. The lot is well lit.

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We are a group of senior adults planning a trip that includes Nashville. We need to know if we make our reservation for the General Jackson Showboat and for some reason should not be able to go, could we get a refund

Priscilla Boynton | Jun 2, 2022
Roy Ross | Jun 2, 2022

Yes.

where can I purchase in person tickets for the general jackson

Nicholas Cannarozzi | May 3, 2022
Jessica Daniels | May 3, 2022

I bought mine online. My tickets were in my email and they scanned them off of my phone at boarding.

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Do you pick up from the Hilton Airport hotel

Beth Hinckley | Apr 3, 2022
Ashley Borders | Apr 3, 2022

The General jackson itself doesn't have a shuttle service but check with the Hilton hotel to see if they offer one. Quit a few passengers often Uber/lyft. I do know the gaylord opryland hotel has one but is offered to guests holding reservations.

what hotels have the shuttles?

Sandra Taylor | Mar 4, 2022
Brad Yancey | Mar 4, 2022

Gaylord

How does one arrange shuttle rides?

Tom Angsten | Jan 3, 2022
Darilynne Hatton | Jan 3, 2022

Some hotels provide complimentary shuttle service..

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does people who have walking problems get to load first

joyce revis | Dec 4, 2021
Bo Hill | Dec 4, 2021

Not that I saw. Pretty much a get in line and board type of situation. Assigned dinner/lunch tables (if that's the cruise you booked) and plenty of time between boarding and departure. Long gradual gangplanks , but I do not recall preferential boarding as in an airline.

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what time does the dinner boat load

joyce revis | Dec 4, 2021
Thomas Bellamy | Dec 4, 2021

I don't know me being honest

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do they have help for people that are on walkers

joyce revis | Dec 4, 2021
Shawn Mills | Dec 4, 2021

Yes they do. Absolutely fantastic experience!

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How far is the General Jackson from the Opryland Hotel

A Google User | Nov 4, 2021
modestrobb2 | Nov 4, 2021

A hop, skip and a jump, beside Paula Deen's.

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How do you arrange transportation frim hotel? Thanks

Tim Budd | Nov 4, 2021
Chuck Pittman | Nov 4, 2021

Check with your concierge. I am sure they can assist. It is on the Cumberland River side of the Opryland Hotel, Opry Mills Mall

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Is there a dress code

Rhonda Raz | Sep 30, 2021
Dacy Nottingham | Sep 30, 2021

I don't think you should come naked but there isn't a "dress code"

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How can I confirm my tickets for this evening ?

Sharon burns | Sep 30, 2021
Chris Peters | Sep 30, 2021

You should have gotten an email.

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Are there accommodations for person with limited mobility?

pam salas | Sep 30, 2021
Rick Kohl | Sep 30, 2021

Yes an elevator and wheel chair ramps.

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Is there a full bar on board

Danny Cianciola | Sep 30, 2021
RRena Patterson | Sep 30, 2021

Yes

What is the cost of this showboat cruise?

Cassel Hills church of Christ | Sep 30, 2021
Dennis Lee | Sep 30, 2021

Three of us went, and it worked out to be $93 per person... if I remember correctly.

How long does the cruise last

Deanna Redding | Sep 30, 2020
Paula Vinson | Sep 30, 2020

2.5 hours

What's the price

Harvey Robinson | Sep 30, 2020
Kelly Juarbe | Sep 30, 2020

Midday cruise is $70.37 evening cruises $97.37 per adult you would enjoy it!

Do you acknowledge birthdays? Who would I contact?

Janet Frandsen | Sep 30, 2020
Daniel Sheridan | Sep 30, 2020

As some have reported before me, they do ask if your celebrating anything and the They take notes if you are. They also recognize veterans during the show.

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Can you just take ride without food and show

Bermetta Burge | Sep 30, 2020
Clint Peterson | Sep 30, 2020

Look at the tickets you can by some trips you can pick just ride on the decks while others eat.

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What's the price for the general Jackson

Debra Severns | Oct 1, 2019
Matt Covert | Oct 1, 2019

For 2 people with lunch it was $177 and change. We booked through Viator.com.

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Is there a ship's photographer available to take pictures on board or near the entrance? I hope to get a souvenir picture of me and my son! This is my 75th birthday present!!!

Barbara Lockerman-Dickson | Oct 1, 2019
John Hodge | Oct 1, 2019

Yes great lunch and you can buy a DVD also and have signed pictures

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I don't walk too well. Can I bring a walker-on-wheels to stand in lines and walk around the deck? I can get up and down stairs, but I'm slow.

Barbara Lockerman-Dickson | Oct 1, 2019
Mary Hill | Oct 1, 2019

They do have an elevator on board, but a few in our group had walkers or canes and did well going to and from the boat and using the stairs. Their staff was very helpful too.

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I have booked a cruise for sunday noon and it says it is a second buffet.....what does that mean?

cindy bowman | Oct 1, 2019
John Wuest | Oct 1, 2019

Not sure what second buffet means. But, we went to the noon cruise. It was a buffet, plenty of food for everyone. Guess you could get seconds but I didn't. Good food, good show, fun cruise. Enjoy.

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Do you have gluten free options for dinner?

Carol Rossi | Oct 1, 2019
Ivey Pennington | Oct 1, 2019

No they did not sorry

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I am thinking of doing a lunch cruise on the way to the airport is a place to store luggage

Barry Glickman | Oct 1, 2019
dingle berry | Oct 1, 2019

No

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Where do we park.

Tina Beresford | Oct 1, 2019
David Groth | Oct 1, 2019

You can park in the mall parking lot.

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Do they offer any military discount?

Lisa Schuster | Oct 1, 2019
Trina Haggerton | Oct 1, 2019

I don't believe so but wouldn't hurt to call and ask.

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Do I get a choice on the dinner cruise...not fond of chicken or broccoli

Malon Harris | Oct 1, 2019
Mike Henry | Oct 1, 2019

we had fried Chicken it ran out quickly

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what is the dress code

Terry Townsend | Oct 1, 2019
richie pabon | Oct 1, 2019

Very Casual lots of people Wore sneakers shorts & polo's

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Do you need to make reservations for this event

Daniel Miller | Oct 1, 2019
Barbara Owens | Oct 1, 2019

No, but I would advise it. You can order by phone or online. Print your tickets or they can scan the QR code or barcode from your mobile device.

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How long are the rides

John Vawter | Oct 1, 2019
Kelly Walker | Oct 1, 2019

The dinner cruise and show is around 2.5 hours

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can you buy tickets beofe departure or do you have to buy online

Elizabeth Clarke | Oct 1, 2019
Dave | Oct 1, 2019

You'll need to buy online Current website (good link) https://tickets.gaylordopryland.com/default.asp

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Is the General Jackson handycap excessible?

Helen Stout | Oct 1, 2019
Dawn Schmidt | Oct 1, 2019

Yes they can comfortably seat anybody😊

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Is there a dress code?

David Latta | Oct 1, 2019
Theresa Melton | Oct 1, 2019

No it's mostly causal

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How much just for 3 hour cruIse no show just seat on deck

Richard Sartwell | Oct 1, 2019
Susan W | Oct 1, 2019

I dont think that's an option

Do you have wheelchairs?

kimla sandage | Oct 1, 2019
topshop30 | Oct 1, 2019

Yes they do. Upon entering the pavilion, there will be employees ushering in the guests. Just let them know you require a wheelchair and they'll bring one in less than 10 min. The cruise has only 1 elevator for the staff and wheelchair access. Enjoy the cruise!

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How much will cost me only ride only seat on deck

Richard Sartwell | Oct 1, 2019
Gary Keisling | Oct 1, 2019

Best call their ticket office for the latest pricing information.

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Is the Showboat handicap accessible

A Google User | Oct 1, 2019
Susan W | Oct 1, 2019

It was accessible there is an elevator. I went from the show to top deck in a wheelchair.

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Is there a dress code for sitting at the Captains table?

A Google User | Oct 1, 2019
Cindy Hanby | Oct 1, 2019

I don't think so either. However, dress appropriately, dont embarrass yourself or the Captain.

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Are the casinos

Tina Green | Oct 1, 2019
Carl Meiss | Oct 1, 2019

No casino. This is a wonderful dinner theater show with great live entertainment and a beautiful river tour.

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what the motel there close to the ride cant remember

Jimmy Hackett | Oct 1, 2019
Dawn Schmidt | Oct 1, 2019

Gaylord opreyland is a BIG one but there are several ones. You may get shuttled thete

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How much for diner and show coming back to Nashville in aug

Richard Sartwell | Oct 1, 2019
Tina Vermes | Oct 1, 2019

Go to General Jackson 's Showboat website and you'll be able to get the prices

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How long does the Riverboat ride last today

Deez Nutz | Oct 1, 2019
Kathy Anderson | Oct 1, 2019

Yep dinner cruise is so wonderful. The food is really good and the show excellent. It's about 4 hours.

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Can you take a camera inside?

Wendell Chenault | Oct 1, 2019
Daniel Douglas | Oct 1, 2019

Yes

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How much is the tour and dinner??

April Vanseeters | Oct 1, 2019
Michael Monnin | Oct 1, 2019

Deoends on time of sailing and season. From $135 to $99 per seat with dinner included.

What's currently wrong with the General Jackson paddlewheel showboat? Noticed that it's at a repair yard and a notice posted that it couldn't sail.

Connnie Koch | Oct 1, 2019
Paul King | Oct 1, 2019

Yes, thats true, last weekend we didn't leave the pier. It was still a blast.

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Does anyone know if there's wi-fi on the boat?

peter cresswell | Oct 1, 2019
Aubrey Heape | Oct 1, 2019

With all the entertainment being offered on the showboat why the hell would you need Wi-Fi?

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How does one get access to General Jackson Tours for Clarksville this coming weekend?

Robert Gandy | Oct 1, 2019
Stephen Newell | Oct 1, 2019

Call the Opery ticket number on the website, they can give you all the information you want.

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How much for one person ride only no diner seat on deck

Richard Sartwell | Oct 1, 2019
TG Clayton | Oct 1, 2019

Don't know, it might be 20 dollars

How long is the lunch trip from the time of departure?

Tereasa Stansell | Oct 1, 2018
Tim Nally | Oct 1, 2018

We done dinner it was about 5 hours

Can my puppy who is in a bag ride on tbe boat

karen bettencourt | Oct 1, 2018
Amber Robison | Oct 1, 2018

There is food served...so I would think not.

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Can a man wear jeans and a nice shirt

Karen Mccoin | Oct 1, 2018
Christian Bernardo | Oct 1, 2018

Yeah, I wore black jeans and a decent polo. You'll see anything from shorts/t-shirt to a suit and tie.

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What is the dress code

Karen Mccoin | Oct 1, 2018
Darlene Dorin | Oct 1, 2018

You can wear summer casual clothes...nice shorts, sundresses...

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How many hours takes all shows

Bini Taye | Oct 1, 2018
megumi okuna | Oct 1, 2019

about 2 hours and a half

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We are thinking about Saturday for lunch,how should we dress

Michelle Jones | Oct 1, 2018
Ricky Bates | Oct 1, 2018

Casual and comfortable

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Our tickets say12:00 whttimedkwe board?

Mike Henry | Oct 1, 2018
Anna Castro | Oct 1, 2018

Get there at least 30 minutes early...

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How much is tickets for July 4th fireworks cruise?

S M | Oct 1, 2018
Steve Brubaker | Oct 1, 2018

I think that ship has already sailed.

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What hotel has shuttle rides to there. Or where do i get a ride there. I habe to be there at 11

Louise Harris | Oct 1, 2018
Gary Allen | Oct 1, 2018

We called uber. They are very quick.

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Hi ..we will be staying at the Wyndham resort in Nashville..is there shuttle service to this resort and how much forthis service...there could be upwards of 11 people in our party.. if we drove what is the parking situation? Ariel Pittson

Carey Pittson | Oct 1, 2018
Linda Clason-Hicks | Oct 1, 2018

The General Jackson is across a small street from mall parking lot. Drivers have plenty of parking choices. Shuttle service does go to the General Jackson, but there are so many trolly and shuttle services, it would be best to make sure the service that goes to your hotel will also go to the General Jackson. I'm sure you will be covered any way you want to go. It is a great adventure and show!

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How much does it cost to get in??

Maria Trujillo3030 | Oct 1, 2018
Debra Hale | Oct 1, 2018

I believe it was 55.00 a person. Well worth it

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Is parking available

Carl Larsen | Oct 1, 2018
Joyce Martin | Oct 1, 2018

No cost to park, you just have to park in the mall parking lot. Entry to General Jackson is just across from mall parking.

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any accomodations for cool weather?

Pat Brotherton | Oct 1, 2018
D G | Oct 1, 2018

The dining room is in doors and there are sun decks they're Outdoors depending on conditions and your mood

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Where does the boat leave from and where does it go?

Cheryl Jones | Oct 1, 2018
Evangelist Darlene Turner | Oct 1, 2018

It leaves at "The General Jackson Riverboat Landing" across the lot of Opry Mills Mall. It goes downtown near The Nissan Stadium and turns back around and goes back to Opry Mills Mall. It's so much fun!!!

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Is there a bar on the boat?

Sarah Heikkila | Oct 1, 2018
D G | Oct 1, 2018

Yes, there are actually bars on each deck. Yes, each bar is open to all guests who have paid to have a seat a ticket on the boat when you say is it open to the general public you must at least buy a ticket to be on the boat.

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how much cost a tiket for sitizen?

Roman Yanovskiy | Oct 1, 2018
D G | Oct 1, 2018

It depends a lot on what time of day you go on what day of the week to go and where you sit on the boat but it can range anywhere from 40 to $150

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The four people in our party would like to just take a tour on the steamboat with no meal charged. Is that possible?

Denise Morth | Oct 1, 2018
Evangelist Darlene Turner | Oct 1, 2018

I believe so.

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What attire is appropriate for evening cruise?

Lorraine Dubub | Oct 1, 2018
Evangelist Darlene Turner | Oct 1, 2018

Hello Lorraine. I would dress semi formal for the evening cruise and they're so nice. You have great food, service and music etc.

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Is this wheelchair accessible

Julie Trivilino | Oct 1, 2018
Cassie Girl | Oct 1, 2018

Yes

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Do anyone know the pricing because the website is lacking information and we are planing to be there the last week of March and was wondering how to get tickets and price ???

jamie park | Oct 1, 2018
Gopaulz Zabodyn | Oct 1, 2018

Those are the retail prices. If you look around and are willing to do a time share tour you may save some. Also ask your AAA agent for discounts.

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The schedule only goes to 5/31/18. Do you not run in June? That's when we'll be in Nashville.

Lisa t | Oct 1, 2018
Clarence Conner | Oct 1, 2018

I think ot will be open. Give them a call.

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Do you run on weekends in February?

Beth Knudson | Oct 1, 2018
Susan Joyce | Oct 1, 2018

Yes

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Are the tickets refundable?

Trish Cabibbo | Oct 1, 2018
Charles Filgueras | Oct 1, 2018

Mine were not refundable

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Private events Available?

Crissonya Phillips | Oct 1, 2018
Sharriee Haley | Oct 1, 2018

Yes you can but there are 3 different areas you can negotiate including the top deck

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Where and at what time do we get the showboat?

Christine Hurst | Oct 1, 2017
Allen Kristy Ford | Oct 1, 2017

You will receive the boarding and departure times when you book your cruise, either matinee or evening. Google Map the address for complete directions, it's behind the Gaylord Opryland hotel and Opryland Mills area.

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Can u buy ticket when u get their.

Josephine Munday | Oct 1, 2017
Al Thompson | Oct 1, 2017

Yes

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I would just like to do a river cruise only. No shows. Just to sit and relax. Taking in the scenery. Do they offer anything like this?

Anita Newkirk | Oct 1, 2017
Aidy McDermott | Oct 1, 2018

Yes they do that. I do it every year just sit on the outer deck and enjoy the weather and scenery. Costs approx $60 per person

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What is the dress code for dinner

Nathan Hale | Oct 1, 2017
Charles Filgueras | Oct 1, 2017

Casual

Can you just go on the day and get on om

Anne Neil | Oct 1, 2017
Pauline Francis | Oct 1, 2017

They had tickets available on day off at show boat but is recommended to get them as early as possible in the day

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What river is it on

Philip Quinn | Oct 1, 2017
Charles Filgueras | Oct 1, 2017

Cumberland River

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