Holiday Inn Express & Suites O'Fallon/Shiloh

TesThom

My whole family was staying in your hotel for a wedding. I was staying in one room with my husband and my 3 older sisters were staying in another room. After the wedding, my sisters came back and your staff literally threw all their stuff in the hallway and gave their room to someone else. This was around 10:00pm on April 29th. My sisters are 68, 69 and 70 years of age and it was very stressful for them. And your staff didn't even offer a discount on the room after this awful mess!! The room was booked under my sister's name Kathy Bourgeois. I would like Holiday Inn to give them an apology and a credit given for the room cost!

Rene Boudreaux

Nice hotel in a newer upcoming area. We had our dogs with us. They were very welcoming and accommodating. Their pet fee was the lowest I've seen anywhere!!

Susie

Positive: The front desk staff was very friendly and helpful. The breakfast was great and different each day, which made for happy travelers! Negative: Our sheets had a couple small stains.

Mark Toney

The staff was really friendly. Tony at the counter went above and beyond to make this day memorable. The rooms were beautiful and the beds were comfortable. And to top it all off Jackie did a great job putting out a full spread for breakfast. I would highly recommend this location.