Verizon

Felicia Reives

My mother and I had a terrible experience with a worker named Allen. I brought her there to upgrade her phone because she had the J3. He was rude and short with us both as if he didn’t want to work with us. He sold us the phone snd basically told her he could do no more. My mother is 78 and i came from out of town to make sure she had communication and she was very upset by the treatment we were given. Luckily, i knew how to set up the phone or she would not have been able to use it. There was another gentleman in there who was much more helpful after he got up and went in the back. We will never frequent this Verizon again and there is a lot of opportunity there for training and improvement. I personally don’t have Verizon and based on the way my mother and I were treated I WILL NEVER have Verizon. Allen Will definitely make you lose customers! At the very least he needs to be taught manners and basic customer service. If i could rate a 0 I would.

Megan St.Marie

Have been to this location twice now. My first experience I wasn't the most pleasant as I was frustrated from being walked in circles about getting my number swapped/activated. (I'm sorry!) They were still patient and still helped me. The second time I was having issues with my phone charging. Was promptly greeted, explained my issue, and was helped and problem solved incredibly quickly to where my husband and I were shocked at how fast and easy it was.

Ruth Burchett

They give good service

G M King

Very helpful, Matthew Quin was outstanding, great asset for Verizon