Cadillac of New Orleans

Alex Vullo Jr

I leased a Cadillac XT6 in 2020. The salesman provided me all kinds of wrong information about the features of the vehicle that I was ordering. Upon arrival of the vehicle there were many missing features that were promised. They reordered the correct vehicle which was higher priced and I had to go three months longer on the lease. I visited with a salesperson a couple weeks ago while my car was supposed to be serviced. To purchase my car when my lease is up they added so many charges that my note would go up 300 a month. I put alot of extra money down when I leased the vehicle. The salesman Guy, was very pushy. Three hours later my car still had no oil change and was parked in what my key tag said was called the "rock lot" My car was returned to me because I could not wait any longer and had a crack in my windshield. They reviewed the cameras as to when I drove in and there was no crack on my windshield. Of course they "didn't do it" Will not EVER go cack. I will be going get my next car at cadillac in Hammond.

Quincey Leslie

I gotta say this was the BEST car buying experience we had. July we found a listening for a Mercedes GLS on car guru. I called the dealership was was greeted by Guy who ended up being our sales guy. I told him that we are from Charlotte NC and had a trade in vehicle and was interested in the Mercedes. The price was and condition of the car was exactly what was promised. Even when we got their, Carissa gave us more for our trade in and gave us cookies she purchased from Panera. Wayne was our finance guy and really made sure we got the best rate for our car. We drove all the way back to NC and I left a credit card and passport in the trade in and Carissa called me immediately and fedex it to us! From start to finish, they made us feel like family and it was well worth the trip to travel from Charlotte NC to New Orleans for this purchase. Thank you guys again for everything. Car buying can be a stressful event but you guys made it very easy!!!

Redline Stands

Buyer beware. Their advertised price is exactly that - just to get your attention. I got my quote and they had added a $695 protection package, a $895 UC prep and recon fee, another $895 safety and security fee, and the good-ole $425 doc fee. That's $2,910 above the advertised price. This is not my "opinion." It is just what to expect if you attempt to purchase from this dealer. I...personally...decline.

Mike

Just be aware that their advertised price isn’t actually what they want for their vehicles. At least used in this case. They’ll add on about another $3,500 in hidden fees. Then you’ll try to negotiate with them and they’ll say we’re not budging on the price of the car. They should just advertise it for what they won’t and stop wasting everyone’s time including theirs.