Brickman's Ace Hardware Stuy Town | Paint | Plumbing | Electrical & Lighting | Housewares | Toys | Blinds & Shades

Billie Madley

Terrible experiences in a store I’ve spent a good deal of money at. The staff is not helpful and everyone is working with a different set of policies. Like once had a clog, I bought a bunch of products, including a snake that I told them I was unlikely to use. I was assured I could return anything that was completely unused in original packaging. When I came back days later to make other purchases i mentioned that i solved the issue, just need to bring back that snake I thankfully didn’t need. The guy behind the counter looked at me like I was nuts and said WE NEVER RETURN those. I said the staff the other day assured me that if I didn’t need it I could bring it back, he said they should have not told you that,. I never brought it back, I’ll be throwing it away. I’ve bought the wrong thing, with the advice of staff up-selling, then had to dump in the past. Some nice people have worked there, been shopping there for 5 years, but their training is very inconsistent, and really frustrating for customers who would prefer to shop local. Sadly, Amazon became my go-to for most things after a number of unpleasant interactions

Kenneth Torres

Excellent, good customer service! Very professional..

Hector Delvalle

Great place to find just about everything for your home as regards to housewares & hardware.

Isabelle Back

Bought the most common color paint in the store to repaint furniture. The paint cost more than buying new furniture. Could not return an unused, unopened bucket of the most common white paint color. Terrible return policy, stay away.