Best Western Galena Inn & Suites

Category: Hotel in Galena, Illinois

Address: 9923 US-20, Galena, IL 61036, USA

Phone: +18157772577

Reviews

Shane O'Leary

Jul 28, 2022

My wife and I stayed in the Pearl Under the Sea room and it was as great as we thought it would be. The room did get a little humid an ld musky because of the whirlpool in the room, but it wasn't an issue. The location was perfect as everything was a short drive away. Would definitely recommend!

Jackie Olson

Mar 24, 2022

This is a no frills hotel. Quick breakfast eats, kinda dingy bathrooms, comfy bed with scratchy comforters and located a little too far to walk to downtown. BUT.... if you are looking for a solid, clean and budget-friendly stay at a good price near downtown, this is an excellent pick with a few walkable places to check out nearby.

Tylina

Mar 24, 2022

Positive: The front desk staff was very friendly. The location was great for us. I loved the chairs on the balcony they had for each room, it was nice sitting out there with my morning coffee. Negative: They didn't have a working elevator which for us wasn't an issue because it was only about 10 steps up but for others that can't do stairs that may be an issue.

Verified Hotel Guest

Feb 23, 2022

Positive: Every member of the staff was really nice. It was like they went out of their way to hire friendly people who had pride in their job. Negative: The b'kfast spread was good but there were some odd, really fixable things.There was only one toaster & only half of it worked. They ran out of ketchup. This was odd because for $20 they could have bought a new toaster & a bottle of ketchup from Target.

Thanks! Your review is awaiting moderation.

Questions & Answers

Is there smoking rooms?

Kim Guldan | Mar 14, 2018
Dustin Earhart | Mar 15, 2018

Nope but all rooms have balcony make sure to get a room outback

Read More

Is this a pet friendly hotel?

CJ Walton | Mar 14, 2018
Linda Huggins | Mar 15, 2018

Yes

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places