Chili's Grill & Bar

Category: Tex-Mex restaurant

Address: 12305 Jefferson Davis Hwy, Chester, VA 23831, USA

Phone: +18047512580

Opening hours

Sunday: 11AM–10PM

Monday: 11AM–10PM

Tuesday: 11AM–10PM

Wednesday: 11AM–10PM

Thursday: 11AM–10PM

Friday: 11AM–11PM

Saturday: 11AM–11PM

Reviews

kenneth jarrell

Jul 6, 2022

Gone down hill, changing my 5 star review . New manager needed. Plenty of tables to sit down and no one else around but you can't sit down at least.... "it will be a 30 min wait" been that way the last 3 times I have went there.... done. Crossing them off my places I go list. Went across the street to another place (that was more busy) and was seated right away with better service.

Tracey Craddock

May 8, 2022

3 adults 1 child, dinner. Chili's is usually pretty consistent with the food. We had 1 meal, steak, that was not good. Over cooked and no seasoning. Everything else was great. The server is the inconsistent part. It seems to be high turnover. Mike is awesome! We've had him several times and he is on point. We even had a second gentleman that was buzzing from table to table helping out all the servers. Best experience there in a long time. The chips and salsa are amazing! A must have and they're free every time you go if you get on the VIP app club. Overall great experience!

james yourkovich

Apr 26, 2022

Service was slow as for being greeted. Food came quick. They seemed short staffed. Food was mediocre. Got a bacon cheese burger and the bacon had a hint of onion taste. One style of music playing. Not catering to everyone. Took a few minutes to be greeted at the front door. I guess the short handed thing again.

Jennifer Goodyear

Apr 18, 2022

Food was horrible! It was ready on time (I ordered online and used curbside pickup) order was not made correctly, burger was extremely greasy, fries were old, my lime chicken was extremely bland, dry, and hard! Only thing I enjoyed was the corn on the cob. They have some of the best corn on the cob but everything else was small portions and did NOT taste good at all!

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Questions & Answers

What kind of beef is used for the burgers?

Victoria Simmons | Mar 14, 2018
Will O | Mar 15, 2018

The tasty kind

Read More

I use to think it was a frendly place and have came plenty of times before. However, this time the waitress was so, busy searching for a date to take orders or clear the table. I will contact the GM to explain more.

LJ Copeland | Mar 14, 2019
Rather LiveInKeyWest | Mar 15, 2019

Do you realize that Google Maps isn't Chili's Customer Service... questions here are for customers to ask questions of other customers about a place or service? If you want to keep whining or complaining, call their office or the BBB. If it upsets you, don't go there.

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