UPS Customer Center

Category: Shipping and mailing service

Address: 3772 Pleasantdale Rd #120, Doraville, GA 30340, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 10AM–4PM

Reviews

Rasheda Richards

Sep 29, 2022

They lost my package. I’ve driven there twice now about my package and they take my number every time claiming they will look for it and call me. Enough is enough. Stop lying because I have been quite nice about all of this. I am quite disgruntled because I’m being brushed off.

Nisha Sena

Sep 23, 2022

I had the worst experience dealing with UPS! I was supposed to get a package for someone’s birthday and never received it. When I went to track it, it said that the address was incorrect which it wasn’t! I verified it with the sender and UPS and it was correct. But whoever these ignorant people are that UPS hires, instead of trying to find the apartment they will just put down that the address is incorrect or incomplete. For a week I called every other day and received calls from a supervisor saying that it was out for delivery or that it was on the truck and that it would be there the following day. This happened three times. Finally after over a week I check the tracking and they sent it back to the sender! Every employee that I spoke to was so incompetent and ignorant it was maddening and absolutely unacceptable. UPS is the worst carrier service!! I never had this problem with Amazon or FedEx!

Devon Brown

Sep 22, 2022

Fast and clean

Aida Bonora

Sep 21, 2022

The office staff very friendly and efficient they found my package right away 🤗🤗🤗

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Questions & Answers

This Is The Worst Experience I Ever Had , My Package Was Suppose To Be Here Yesterday By 8PM & Its Still Not Here . They Keep Telling Me Oh It’s Coming BUT WHENNNNNN ?

JaiDoll Tv 2.0 | Sep 30, 2019
Angela Craft | Sep 30, 2019

Yes, I believe you can if you have the tracking number.

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What a useless UPS office, they do not answer their phones, and lose your package.

DAVID HARRISON | Sep 30, 2018
Judy Parsons | Sep 30, 2018

I got the best response by going to the UPS Facebook page and messaging them

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This ups need to get a real number, that's all I have to say, get a real number

Jeffery Stevens | Sep 30, 2018
Jocelyn Gadson | Sep 30, 2018

I agree! This UPS has many improvement opportunities!

What is the phone number for UPS in Doraville, GA

Montrell Williams | Sep 29, 2020
GBody Rob | Sep 29, 2021

Who knows...it's automated anyway...on purpose

Why have a phone number listed if it is busy, on average, for 4 hours a day?

Rohan Sellars | Sep 30, 2017
Karthik Ramasamy | Sep 30, 2017

Ups centers dont answer, even if they do they dont know where package is, its a pain, just drop in

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How do I get the supervisors number

Thamara Nacor | Sep 29, 2021
Cassey Brooks | Jun 1, 2022

You can't...

This UPS store sucks!!! They have been saying my package is out for delivery everyday for the past 3 days and it is never delivered!! Awful service!! I’m still waiting on my package! Terrible terrible terrible!

Jocelyn Torres | Sep 29, 2020
SLIM DRE DRIZZY | Sep 29, 2020

My package was supposed to be delivered the 2nd. They said they were 3 days behind and the system had a power outing...I pray we all get our packages and find closure.

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Do they have a phone number for this particular office

PyroDaMenace | Sep 29, 2020
David Mccoy | Sep 29, 2020

Yea for employees only.

Why did it take UPS a week and a half to deliver my package if was only suppose to take 4 days?

antonio johnson | Sep 30, 2019
antonio johnson | Sep 30, 2019

True True

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What type of business is UPS

CutieEmoji Leflore | Sep 30, 2018
Jim Grant | Sep 30, 2018

It's a place for you to go and pick up your parcels when the company has failed to deliver.

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why isn't ups delivering my home delivery purchase? I don't have drive for 25 minutes and go to the service center to pick it up. That wasn't the deal.

Guney Akdora | Aug 30, 2022
Tiffany Ferrell | Sep 1, 2022

This place is horrible worst customer service worst delivery service fire every one there and start over look like nothing but crackheads in there controlling your packages that you spent your money on they really probably trying to steal your items for them to know what's exactly in your packages

Why haven't this location been shut down? This location gets so many bad reviews.. Packages are always showing scanned, out for delivery, back in the warehouse sitting for days and always days late. Check on your employees, wake them up.

Cassey Brooks | Jun 1, 2022
UPS Customer Center | Jun 1, 2022

We apologize your experience at this location did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

Can you drop off at this location?

Grim Guerrilla | Jun 1, 2022
Denyse Parks | Jul 1, 2022

Yes, you can drop off at this location. You can also pack your shipment here. The staff is very helpful.

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Does ups have a notary

Robert Stewart | May 2, 2022
UPS Customer Center | May 2, 2022

Hello, Robert. Unfortunately, we don't offer that service at this location. -Isco

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Do anybody know the number for ups

Queen Loyalty | Dec 3, 2021
J L | Dec 3, 2021

I used Google and got the customer counter

Does this location have Saturday hours?

Tony Smith | Dec 3, 2021
J L | Dec 3, 2021

I think they are. Wouldnt hurt to call and find out.

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How can I return packages return to the sender

Ratnanandan Nelliparambil | Sep 29, 2021
UPS Customer Center | Sep 29, 2021

Thank you for bringing this to our attention! For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS. -Mario

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Horrible customer service. How do you get in contact with an actual human that works for UPS!?

GBody Rob | Sep 29, 2021
UPS Customer Center | Sep 29, 2021

Hey there, thank you for reaching out. If you need assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

My package is 2weeks late and it still says check back tomorrow for delivery date(app,phone and email) for a company that's been around as long as man..they sure can't get it together

GBody Rob | Sep 29, 2021
GBody Rob | Sep 29, 2021

Tracking number and I paid for my meds to be overnight and shipped June 6th..still nothing... Somebody lost or stolen the box.

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How report a driver?

Edgar Jr Sanchez | Sep 29, 2020
Ikhlaas 'Ali | Sep 29, 2020

You would have to go up there and talk to the supervisor/manager? They will give you information on the route driver and their supervisor

WHERE IS MY PACKAGE???! It suppose to delivered Monday!!!!! Where is it. It just keeps saying out for delivery be delivered @9 but it never comes! WHAT IS GOING ON!

Favour Salami (Favs) | Sep 29, 2020
Phylicia Corey | Sep 29, 2020

Call the UPS customer service line. They'll be able to tell you EXACTLY what's going on with your package. After I called they told me mine couldnt be delivered due to it being a PO box. They told me it was being held to pick up at this location.

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Are yall about to strike or something? I need my new sneakers before the weekend. Let's get this sorted out.

matt f | Sep 30, 2019
Eugenia Wallace | Sep 30, 2019

I'm not an employee. I just happened to live nearby

UPS delivered 1 package but I was expecting 4 more. They keep changing the delivery days. Talked to one person name Tim he told me the mailman was going to deliver my packages. WOW.. Where and Who will bring my packages??

Samantha Harris | Sep 30, 2019
Jessica Jones | Sep 30, 2019

Call the supervisor and explain what happen and see where ur packages are

Where can I order to hold delivery>

정병길 | Sep 30, 2018
Rafiq Hakim Ally | Sep 30, 2018

Ya I hope you can hold it

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If I miss my delivery. Where can I pick up my package?

Antonio Thomas | Sep 30, 2018
Gina | Sep 30, 2018

The slip that was left for you give all the needed information which can be handled by phone, internet or in person.

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Is anynone else’s gettig there packages sent pack to there house empty with new shipping labels on it.

Jeanette Huckabee | Sep 30, 2018
Todd Hawkins | Sep 30, 2018

Not me

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How long does it take to mail to south Korea

woon Chin | Sep 30, 2018
Katie King | Sep 30, 2018

Min 2 weeks, depends on customs

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