Primrose School at Austin Village

Category: Day care center

Address: 5407 Potter Rd, Matthews, NC 28104, USA

Phone: +17048219300

Opening hours

Sunday: Closed

Monday: 7AM–6PM

Tuesday: 7AM–6PM

Wednesday: 7AM–6PM

Thursday: 7AM–6PM

Friday: 7AM–6PM

Saturday: Closed

Reviews

Crystal M

May 29, 2019

Absolutely NOT. This is not an inclusive center at all. Nice looking facility, but some of the preschool teachers are totally dishonest and do not have the appropriate experience. One of my child's therapist came to visit 1 day as well and told me she also felt care was not what it should be. Looks can be very deceiving. This center only has a 1 star rating with the state, which I found odd.

Chip Bourgeault

May 18, 2019

It’s clear that everyone cares for our child. From the front desk to the teachers to the chef. I’ve had two kids attend and would definitely recommend Primrose to others in search of a great daycare.

T

Dec 7, 2018

Our daughter started here at 2 yrs old, but you would think she had been here since the day she was born. We moved from out of state with horrible past experiences at previous schools so we searched long and hard to find a school we felt comfortable with. I honestly LOVE OUR SCHOOL! Seriously, I cannot come up with a single complaint. I adore the director and our teachers (Ms. Hoffman & Mrs. Story). My daughter can't wait to get to school each day, loves her friends, and lives for Happy Feet and "Cookie Friday". For me its about being home and noticing everything she has/is learning, appreciating how understanding and easy to work with they are, and finally seeing how much her teachers care about her and are not just teachers but an extension of home. Couldn't be happier!

Samer Al-Haddad

Dec 6, 2018

Very professional and welcoming staff. Also very humble and listen to parents carefully about any questions or concerns. My daughter loves the school and that’s not an easy thing to find.

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Questions & Answers

How do you measure a child’s progress in school?

Primrose School at Austin Village | Jul 31, 2022
Primrose School at Austin Village | Jul 31, 2022

Every child learns at their own pace because every child is unique. At Primrose schools, teachers use a variety of tools throughout the year to collaborate with families and monitor each child’s progress. This helps them understand each child’s individual needs and provide the personalized support that helps them excel. ​

What is the curriculum at the school?

Primrose School at Austin Village | Jul 31, 2022
Primrose School at Austin Village | Jul 31, 2022

We call our curriculum the Balanced Learning® approach. It is designed to inspire children to think with creativity, compassion and resourcefulness. Primrose school teachers not only guide children as they learn letters, numbers, science and more, but they also weave in character development and life skills opportunities throughout the day so children can develop social and relationship skills. ​

What training is provided to teachers regarding health and safety?

Primrose School at Austin Village | Sep 29, 2020
Primrose School at Austin Village | Sep 29, 2020

We require all teachers to be certified in first aid and CPR, in addition to ongoing health and safety training throughout the year. Teachers are also trained on common signs of illness with signage placed in each classroom. Learn more here: https://tinyurl.com/yakwfr8g

How does Primrose School at Austin Village keep students well?

Primrose School at Austin Village | Sep 29, 2020
Primrose School at Austin Village | Sep 29, 2020

Teachers and students practice frequent handwashing throughout the day and adhere to a strict sick policy. Temperature checks, touch free check in, and limitations on visitors may also be implemented to minimize risk to all. Learn more here: https://tinyurl.com/y7gutztv

What gets disinfected and cleaned on a frequent basis?

Primrose School at Austin Village | Sep 29, 2020
Primrose School at Austin Village | Sep 29, 2020

Items like high-touch toys, playground equipment, and other common surfaces are disinfected frequently throughout the day. Sheets and blankets from cribs are laundered daily; for older children, individual cots and blankets are provided for each child and are laundered on a weekly basis. Learn more here: https://tinyurl.com/ycjvkthw

What is Primrose School at Austin Village’s policy regarding staff and students who may be ill?

Primrose School at Austin Village | Sep 29, 2020
Primrose School at Austin Village | Sep 29, 2020

We require any students or staff with respiratory illness symptoms or fever to stay home until fever free for at least 24 hours.

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