My Men's Clinic of Jacksonville

KC Robinson

They pretend to care take your money and string you along. Don't even deserve one star. Bad customer service and abundance of lies. Be careful! Stay away they are liars and thieves! Then get mad and tell you you can't have your money back or no medicine because your have waited 6 months and it's still coming. What a joke! Please don't go there unless you have money to lose

JAKE ROGERS

Just had this company do a unauthorized charge on my account for $550. My card was to be used once for a payment that I made and they kept it on file.Called to talk to them about it and they wanted to talk about everything except returning my money. They gave me the wrong meds twice and was unsuccessful at assisting me. Do not go there, if they have to be hurting for money if they're keeping you're card on file doing unauthorized charges. I haven't heard from these people in 3 weeks about anything but you access my account without my authorization

d f

What a roller coaster at the Jacksonville Clinic. At least I paid for my contract near enough to the third name change to experience almost a full year. I provided $4000 up front for a specified series of treatments; testosterone (T), wave and PRP. Three weeks into the treatments, there was a 6 week period of no T due to issues with suppliers. No other treatments could occur until 6/7 weeks of T and blood test. Company reset my contract due to lapse. Made it to first lab test and qualified for take-home T and start of other treatments. To summarize, during this less than 1 year period, there were 3 lab changes, requiring redraw and retest; the licensed physician departed, 2nd bottle of T at 1/5 strength, which caused second crash before I discovered. Have had to go in weekly for T until more received for take-home. Wave machine broken for long periods during year, and finally, the clinic itself ran out of T 3 weeks ago, wave still broken. I have received 1/3 of allotted wave treatments, 1/2 PRP and maybe 1/4 to 1/3 of the T. There was a period during initial Covid fears of no procedures, which I can't hold against them and the local staff are nice folks, but the owners and execs are running a scam. I am now going to original licensed physician who practices much closer to home and it's a night and day difference. I did get a voicemail on September 24th, 2020 from the Maryland branch. Right on time for my contract renewal, but I think not...

Jack Coin

I have been a client of my men's clinic since Mr. Johnson bought the operation. This is one of the most poorly run and organized operations I have ever had the misfortune to experience. After researching, I can find little to no government agency oversight of their clinic. This would explain why they are still open and not faceing charges of medical neglect if not malpractice. Extremely poor follow up on lab orders and results. Difficulty in getting testosterone refills are just a few of the issued I have experienced. During one visit with their VP of operations l suggested I would sit in the waiting room and talk with the other patients. He started yelling at me and accusing me of threatening him and his staff. I was thrown out of the office. Outside of the clinic in the hallway he physically threatened me requiring a couple of his staff to hold him back. I checked with the BBB and filed a complaint. The BBB informed me that My Men's clinic has an F rating with them. I still have several months left on a prepaid contract that I am walking away from. In my experience, I find these folks to be far from trustworthy and on at least one occasion thuggish in their behavior. If you value your health and don't like to throw money away, I would strongly suggest you go elsewhere for treatment.