Starbucks

Elaina Lorente

Rude employees I placed a mobile order here this morning and I usually have ZERO problem with this place other than the amount of time it takes to get a cup of coffee. I ordered my normal Iced caramel macchiato the way I like it (small changes to it) and picked it up in the drive through. I had to take the drunk inside and tell them it had coffee grounds in it. The employee proceeded to tell me it’s because I ordered Splenda but that she would remake it for me anyway (I didn’t know Splenda was black). She proceeded to tell the employee who was making my drink that I ordered Splenda and complained about the Splenda?! Then the employee proceeded to make my new drink. THE NEW DRINK WAS NOT MADE HOW I ASKED FOR IT TO BE MADE. So with my money that I spend on a $7 cup of coffee I got attitude, rude customer service and not even the drink I asked for. I won’t be coming back here due to customer service.

Kylee Parlagreco (Sky)

Please train your newer employees better on WHY dairy alternatives exist and WHY they are important and that if you don't have oatmilk available, DO NOT put WHOLE MILK in the drink instead, communicate that you don't have oatmilk and then ask what the customer would prefer instead. I did not plan to do laundry, take a shower, or clean my expensive computer chair today, but here we are. Thanks a bunch.

BossBabyLos

I don’t know how much they are paying these employees but they are amazing. Honestly the sweetest people on earth and very well mannered. The service was amazing which is why I’m back for a second day in a row. I’ll most likely be here Tomorrow as well. 😂✊🏻 Whoever’s the boss in charge, good work on hiring amazing staff.

BossBabyLos

I don’t know how much they are paying these employees but they are amazing. Honestly the sweetest people on earth and very well mannered. The service was amazing which is why I’m back for a second day in a row. I’ll most likely be here Tomorrow as well. 😂✊🏻 Whoever’s the boss in charge, good work on hiring amazing staff.