Best Western Acworth Inn

Curt Hemphill

Haven’t slept in two days, all I wanted was wifi to finish my work and sleep and I got neither. Worst experience I have ever had with a hotel. Promised amenities I did not receive, amenities which I needed to complete my work. Paid non-refundable reservation for amenities I did not receive and a major part of my reason for staying here (sleep and wifi). I cannot recommend best western and actively recommend against it for those looking for hotels to reserve (especially healthcare workers who are already sleep deprived and can’t get their work done)

Paula L

Stayed here before several times and it was fine. This time was different. I was met with attitude at front desk. The person working was challenging me about having an existing reservation which I did but she said I never added my dog to It. I told her there is no place to add a dog that I stated so in the comments. She acted like she was doing me a favor letting me stay there. while that was going on someone else was actually checking me in not her?? when I left I had unauthorized charges on my card. I called about it and was told 2 of my bathroom towels were dirty so I had to pay for them, WHAT?? Stay at your own risk, that's all I can say. Must be under new management, lousy management.

Leona Finberg

Bed was comfortable. Water pressure was great. The only problem was the stopper to the tub was broken which made the tub fill up when we took a shower. They fixed it after the second request.

Donna Sanford

Was the best experience. I left my iPad in my room. It was found by the cleaner and turned into the desk. I was called about it right away. I was too far away in another state. This was on a Saturday at the end of February. The front desk person suggested that they could have it sent UPS.sine it was the weekend, it had to wait until Monday. On Monday I got a call from UPS. We made arrangements to get it the next day. I got it within 24 hours. If not for the staff at the hotel, I would have had to. Spend a whole lot more to replace it. Best experience ever at any motel. Even got a first floor room that was unexpected. Thank you so much