ApproXie Urgent Care Madison

Gen Connell

This place is always great. I'm in and out with a good treatment plan in under an hour every time. Under 30 most of it! Everyone is super friendly, and I feel like I get better care here than at any primary I've ever had.

Sean Harmon

Business Details: -Visit Type: Walk-in 10am Sunday Morning -Wait time: Less than 30min with 6 people in front of me -Reason for visit: pretty ugly infection on my hand -Cost: Out of pocket cost was less than $30 -Insurance: Blue Cross Blue Shield (BCBS), had no issues whatsoever. -Facilities: Very clean, comfortable, with enough space to socially distance from other sick people. Personal Impression: From the get go I felt like I had come to the right place, there are a lot of urgent care options in the HSV/ Madison area but I followed the reviews, got an accurate estimate on wait times when I called ahead, and I got an out-of-pocket estimate on the visit cost in case my insurance had issues which was $175 all things included. Considering that my spouse is a nurse, knowing the general costs of medical treatment, and regarding the nature of what I needed with a possible quick procedure (lancing an infected wound) I thought this cost was relatively low since they would need to use a fair amount of resources to treat this compared to the average visit. Visit timeline and impressions: Reception: Jill was my receptionist and she was professional, courteous, and very expedient. The intake form has a QR code that took me directly to the form which processed immediately into their system without any delays. They have paper options as well. The process felt streamlined and once my ID and insurance information were received they were processed in short order. No delays, no issues. I was grateful to Jill and company for getting me through that quickly since I had my 17month old daughter with me. Intake: I think Cassie was my intake nurse, although it might have been Katherine. Regardless she took my vitals and did a quick triage of my wound (which was extremely painful) and was very professional. She also took a bit of time to talk to me and interacted with my toddler which made me feel at ease. Having had bad experienced with medical staff in the past, I felt like I was in good hands and I was confident she would adequately communicate and advocate for my needs, since my toddler's naptime was quickly approaching. Treatment: Dr. Moran had GREAT bedside manner. He was personal, relatable, and immediately put me at ease. I appreciated the conversation and I felt disarmed enough to share the details about how I injured myself, how I failed to treat the wound, and the steps I had taken before visiting. Without judgement or scolding he immediately got to work and presented me with several options for treatment. I opted to have him lance the wound with a scalpel. Even though I was very anxious about being stabbed, the option was presented to me without pressure and I made the choice that I thought was in my best interest. After making the decision Dr. Moran quickly set expectations, there would be pain, gave me the steps he would take to administer the lidocaine, and walked me through how and where the procedure would be done. He also added that he had done this many times before and so I had no question that he was competent. Teyona, Katherine, Cassie, and Dr. Moran were present for the quick procedure. All of the support was appreciated and they were a welcome distraction for my toddler since she was getting grumpy at this point. I was numbed, but I suggested to the doctor to be very liberal with the numbing application because I had issues with this in the past, I am somewhat resistant, and he did not hesitate to administer extra lidocaine to ease the pain. The procedure went quickly and I felt very little discomfort. After the procedure was over I had a prescription and was out of there in 5 minutes. Most importantly, it was THE RIGHT diagnosis and prescription, my infection immediately subsided, and the large pus pocket from the infection popped several hours after the first dose of anti-biotics since the swelling had subsided. I am confident Dr. Moran made all the right decisions. I will return to this facility.

Melissa Price

Approxie is the BEST urgent care in Madison!! The staff is always helpful and very nice. Always in and out in 15–20 minutes and making an appointment makes it even better! Thanks Approxie for providing fantastic medical care to me and my family.

Ashley Singleton

Fantastic, caring service and extremely fast. I was in and out in under 20 minutes!! Very efficient staff, but they are actually listening also. 10/10 will return if needed and would recommend to family and friends.