Whitesburg Family Medicine

Spazy A

Tried to set up a new patient appointment here about 2 weeks ago now and never heard from anyone after I submitted my forms. I called here twice, basically got the run around. Guess they pick and choose who they treat here, which is their prerogative but highly disappointed.

jewlani Sharp

I was using Whitesburg Family however they’re billing is outdated and it’s aggravating to be unable to book a Dr visit when your in so much pain all because you have a $65 bill in collections from a shot/meds received in 2019 that you didnt even know about nor receive any statements for. I get ALL my other Doctors bill and even receive my husbands bills from this place and pay those, why wouldnt I pay mine? IF YOU DONT WANT A HIT ON OUR CREDIT, DO NOT GO HERE!!! They will not ever call you about a bill/past due bill. They ONLY “send statements”. I am currently searching for a family Doctor who actually cares about their patients health, time, and money.

Paul E

My family and I have been going to see Dr. Ghanta for about eight years with no problems. I would state that she and her staff are wonderful and responsive. Her present office manager, Heather, did an outstanding job recently unraving a series of problems with my wife's insurance company, her mail order pharmacy, and several other complications. Heather actually worked on it for several days and worked until all the problems were solved. She went above and beyond.

Rachel Pruitt

I saw Dr. Ghanta for a couple of years, and I will never set foot in her office again. I was willing to overlook the few negative experiences I'd had, but I will NEVER forgive what she said to me the last time I saw her. I lost my dad recently, and my last appointment was the day after his funeral. I broke down crying why while she was going over the results of my recent bloodwork. When I explained why I was crying, she offered me antidepressants. When I declined, she tried to write me a prescription for a sleep aid. At that point, I snapped at her that I didn't want to take any more medications. She said, and I quote, "Rachel, I know you're sad now, but you need to move on." Again, this was less than 24 hours after I'd buried my dad. Who does that?