Quality Inn & Suites Maggie Valley - Cherokee Area

Nancy Burchard

Room reeked of smoke. Borrowed Lysol from front desk and opened window, which helped some what but not really. Due to storm in area lost power at 1:30 am. Next morning front desk indicated power would not be restored until 6 pm next day (Duke Energy estimate). Front desk guaranteed we could cancel our two additional days, to be refunded (found other accommodations 20 miles away, which of course I paid for). Now management at Quality Inn Maggie Valley is contesting our refund saying the front desk clerk morning of was not authorized to guarantee a refund. Shout to staff Denise morning of dealing with all the guests and no power. She was very kind.

Anonymous

From the check in where we had to wait 10 mins for clerk to show up, this place is a hole in the wall. We paid $140 as there was a tournament in the area & other hotels had filled up quickly so not many options. The room was on an end with a handicapped shower. We didn’t feel safe & it looked like something out of the 1970s.

Jen Collins

This place is not bad. Clean and comfortable but we could hear a phone call our neighbor was on pretty clearly and people In the halls could be heard very clearly. Breakfast was scheduled to be until 10am. We showed up at 9:15am and there was not much left to choose from. I don’t think anyone was manning it.

Christine Menghi

This is our second time here in Maggie Valley and this hotel is amazing. They are clean friendly helpful they have a indoor pool that is clean and heated they have a hot tub also clean and our room always is clean fresh the beds are perfect 🥰. The breakfast is easy on the go and we have enjoyed it here each time we come to Maggie Valley. The rates are perfect for a weekend stay. Thank you for being awesome