Address: 2650C Center W Pkwy, Augusta, GA 30909, USA
Phone: +17064818849
AJ Ayala
Good job on check in and check out. Beds were comfy, good pressure in shower, really good blackout curtain, and close to golf course. Now for the bad... Red stains in carpet (no idea what it was), no toilet paper or tissues in the room, and hot breakfast looked so bad we didn't even try it. Not a bad place to lay your head down for a few hours, but wouldn't stay for longer than 1 night.
Johan Saravia
Nice Hotel , but bad housekeeping. My Room was dirty, sticky spills on furniture, clogged sink, no toilet paper !!! Hair on the sink, exposed pereka A/ C wires . I tried calling the front desk only to realize the phone cord was cut off, so I tried calling with my cellphone and no one answered, it was after midnight so I gave up , I was tired and just wanted to get test. My stay here was very frustrating.
Rickey Oglesby
They had not cleaned the shower. I was promised that someone would come to clean the shower in 15min, and not only did no one show up, but they literally didn't clean the room at all. I was switched to another room after asking for a solution. The room they switched me to had a toilet with human waste dried inside the toilet, old urine and hair on the toilet seat. The General Manager Sabrina was extremely rude and refused to refund my money as "she already paid commissions on it". The free breakfast was suppose to end at 10am, however it ended at 9:45am, so get there early as you might miss it. A random loud knock happened in the early hours of the night. I heard a woman's voice, so I got up. When I got up no one was there. The carpet in both rooms and the hallway is extremely stained, and looks unsanitary. Don't stay here. Not even if they charge $20.00 a night. Not worth it. The pictures look nice. The pictures a very deceiving. The General Manager Sabrina should not lead a normally well ran hotel. You have been warned.
Monique Dihann Burke
My stay was terrible. the worst I have ever experienced. The hotel clerk assigned us to an occupied room. Imagine how the guests felt when someone else opened their room door. I was frightened and so were they. That was a very dangerous situation to be in. Thankfully, I was not alone. When I addressed it to the host, she apologized and blamed the person who worked before her. She then started saying that they had no vacant rooms that could accommodate our reservation, 1 king bed. She then walked the hallways and began opening rooms to see if there were any vacant rooms! I could not believe it. When we were assigned a room, it was FILTHY. The floors were stained. The couch and shower floor were stained. The fire alarm was disarmed. The ice bucket had residue in it. You could tell that no one thoroughly cleaned the room. I was in there checking for bed bugs; scared to sleep in the room. To top it off, housekeeping did not clean my room the next day. When I addressed it with the front desk, she said she was sorry they didn't do their job and handed me 2 large trash bags, upon my request. I tried to go back into my room to get my phone, and the key stopped working. HORRIBLE stay. I would not recommend.
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No we serve a hot breakfast and have a complementary social hour from 630 to 830pm for our guests from April 1 thru April 8th 2018. There is also a pantry where you can purchase food and drinks open 24 hours in the hotel.
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