Address: 1701 Gallatin Pike N, Madison, TN 37115, USA
Phone: +16158682000
Sunday: Closed
Monday: 9AM–7PM
Tuesday: 9AM–7PM
Wednesday: 9AM–7PM
Thursday: 9AM–7PM
Friday: 9AM–7PM
Saturday: 9AM–4PM
Chris Sullivan
9/2/2022 - I understand I called five minutes before close. Doesn’t explain why they hung up on me then left me on hold when I called back. Then had an attitude and said yea we don’t see your order… they didn’t ask me any information. Then said yea we have caller ID… I didn’t even call from my phone. Their caller ID must have telepathic abilities… no reason to be rude. Really crazy. You could tell they were running to get out the building the poor girl was out of breathe telling me this…
Ryan Thompson
Visionworks might as well be owned by the higher rank monkyees at the low budget zoo. I don't see customer service being of any importance to anyone at this location.0 stars
Gail L
Very nice and helpful staff. Was in and out in a timely manner.
K C
Last year I had a bad experience picking up my glasses when they just handed me new dirty glasses. This year when the office person tried to do the same thing I asked for a Tech. Tomika the Tech was exceptional on the adjustments and getting the lenses adjusted for the sun with a UV light. Tech Misty (hope this is the right name) did my initial order and was also great. Last year I gave Visionworks 2 stars. This year a solid 5 but you have to ask for service.
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I got a good deal I think. I paid less than everyone else wanted for the same glasses. And I got what I wanted. I'm happy.
#horrible i went for exam and get contacts. Got the exam for contacts. Tried on contacts. Paid for contacts. My appointment was 7-12-18....its 7-25-18 and im still waiting on contacts. Why?? Because they forgot to order them. Prior to this escapade, i have had 2 pair of glasses that were defective and haf to be sent back.
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