Hy-Vee Chinese

Cheyanne Zach

Man this place has gone down hill. I grabbed one of their items that was buy get one free. They charged me for both items. Then when I went customer service. They told me that the customer has to point out if it's buy one get one free or …Hello Cheyanne, we’re very sorry to hear about this experience with product pricing. We’re disappointed to see that our customer service was not at the level you should expect from us. Would you please reach out to our store management at [email protected] or 402-371-7071?

Nicc

[2/4/22 5:00-5:30pm] lady in customer service is so rude, bad humor, on the phone and in person. I can't believe someone like her could be there to "help" customers. It was a really bad experience. Proly not coming back here again. Oh and it's ridiculous that I can't pay money order with card, RIDICULOUSHello Nicc, we’re very sorry to hear about this experience with our Customer Service desk. We’re disappointed to see that our customer service was not at the level you should expect from us. Would you please reach out to our store management at [email protected] or 402-371-7071?

Dawn Wiegand

The employees are amazing & super helpful. They don't act annoyed or put out to walk you to the item you may want to find. The store is great. Highly recommend in Norfolk!We appreciate you taking the time to leave us a review. We’re glad to hear you had a great experience, and thank you for shopping with Hy-Vee. We think you’d love our Hy-Vee Plus premium membership as well. You can check out all the perks at http://ms.spr.ly/6263ZTXzd