Marcella's Appliance Center

Category: Appliance store

Address: 560 Broadway, Schenectady, NY 12305, USA

Phone: +15183811957

Opening hours

Sunday: 12–4PM

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–5PM

Reviews

Andrew Kuhn

Sep 27, 2022

Ordered a new dish washer over the phone from Jay. I told him the exact model I wanted, he advised me it was 2 weeks out and set a tentative delivery date for today (27th). Sure enough, dish washer arrived yesterday and was installed today. The installation crew from Marcellas was top notch, I can not say enough good things about them. From start to finish this was a very easy process that did not have any issues. I have ordered appliances from Marcellas in the past, and I will continue in the future. I recommend them to anyone over the big box stores that have contracted installers that look to avoid any installation possible. Save yourself a headache, call Jay and have a great experience!

Colleen Franchini

Sep 10, 2022

We have had a great experience with Marcella's. Top notch customer service - even in the most challenging times (COVID, supply chain disruptions). Knowledgeable, responsive and friendly staff. Highly recommend. Thank you John, Ryan C and Raphael.

Vernona Snow

Sep 3, 2022

Very helpful and friendly good prices too

tina phillips

Aug 31, 2022

Always an awesome Experience

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Questions & Answers

My washer wouldn’t spin. Same thing happened a few months ago. Paid 100 both times. Repair guy said it could be harness or sensor. Haven’t heard since. Pretty sleazy business practices.

Rachel Kafka | Sep 30, 2018
Marcella's Appliance Center | Sep 30, 2018

Hi Rachel, this issue is being resolved. The parts arrived and you are scheduled for repair. Thanks.

Read More

Check GE website for recalls on stoves. Was recalled Dec.8, 2021 Marcellas didn't even know about it. Do your research.

JANINE R | Jan 2, 2022
Marcella's Appliance Center | Jan 2, 2022

Hi Janine, recalls are passed along to our service and repair department from manufacturer's through a bulletin. This particular recall wasn't for functionality of the stoves affected, here is the response from GE Appliances: In some installations, the ranges can tip over when a heavy weight is placed on an open oven door, posing a risk of tip over and burn injuries from hot food or liquids in cookware. No injuries or incidents have been reported. Consumers can continue to use the ranges but are cautioned not to place any objects on the open oven door until the range’s anti-tip bracket has been inspected and repaired if necessary.

Do yah fix TVs

Malik Zulu | Sep 29, 2021
Marcella's Appliance Center | Sep 29, 2021

Unfortunately TV Repair is not a service we offer.

Looking to get a scratch & dent appliances...preferably washer & dryer...what says you about this place for that...???

Jo Jo Topino | Sep 29, 2021
Marcella's Appliance Center | Sep 29, 2021

Hi Jo Jo, please call our sales department 518-381-1957 to inquire about scratch & dent washer & dryer and they can help you. We have a large Inventory of scratch & dent that changes frequently as demand is high and items move quickly. Thanks!

What are the Covid safety practices like here?

Anonymous | Sep 29, 2022
Marcella's Appliance Center | Sep 29, 2021

We have sanitizer stations throughout store. Store is sanitized each night. We require mask wearing, social distance procedures in store. Delivery and service wear masks, social distance, etc.

I have a Frigidaire refrigerator in my tenants unit and the door is starting to rot. Would i be abke to get a replacement door for it? The rest of the fridge looks almost new still and there is nothing else wrong with it. Model number: GLHS68EEW0

Paul Cruise | Sep 29, 2020
Marcella's Appliance Center | Sep 29, 2020

I just checked with our Service Repair Department. This model refrigerator is no longer available and discontinued, and the part (door) is also unavailable. We suggest calling Frigidaire directly and giving them the information and see if they can assist. The door part is listed at over $400, but again, it is not available. The unit itself appears to be a 2009 model.

The upper oven of my dual-oven Kitchenaid range will not stay on. The temperature will be fine just after the preheat cycle, and then it drops and the oven does not cycle on again. I can re-calibrate, but that’s not really the problem. Help!

Martha A Costello | Sep 29, 2020
Marcella's Appliance Center | Sep 29, 2020

Hi Martha, please call our service department at 518-381-1666 Mon-Fri 9a-6p and they can assist you. It's possible a service technician would have to come look at it to diagnose the issue. Thanks!

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