McDonald's

Category: Fast food restaurant

Address: 454 Cassat Ave, Jacksonville, FL 32254, USA

Phone: +19047811197

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Shannon Sloan

Sep 27, 2022

This is by far the worst McDonald’s I’ve ever been to. I live right around the corner and it certainly cannot be overstated how disappointing, aggravating, and pathetic this location is. I swear the ice cream/shake machine has been down for nearly a year. There is no direction or urgency and customer service is literally the last thing on anyone’s mind. Do yourself a huge favor and drive over to the McDonald’s on Normandy, it’s the recently remodeled one. I’m sure they have their moments over there as well but not like this location. Cassett Avenue McDonald’s is truly hopeless.

Shelby Rossa

Sep 24, 2022

Service was a little slow but the food was fresh and hot. And as a reminder, BE KIND to anyone serving you. The poor woman at the window thanked us for being nice to her. Kindness should be expected.

Angela Minty

Sep 21, 2022

Quick service even with long line and always friendly

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Questions & Answers

Y do I have to sit in the drive thru for more than 30 minutes this happens all the time at this McDonald's it's ridiculous

Herb Mc | Sep 30, 2017
Tara Pennington | Sep 29, 2020

Because they're the worst location most likely in the entire corporation.

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Do you have biscuit and gravy

Todd Collins | Sep 30, 2017
Rabbit Hopkins | Sep 30, 2017

Hardee's has the best biscuits and gravy for a fast food place.also Krystal's has a wonderful biscuits and gravy breakfast bowl

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Why is the doors not open at 5 am for dine in when it says on your door it is open

Ashley Bishop | Sep 29, 2021
Brian Schattenberg | Sep 29, 2021

I don't work there, but I would surmise that is when the drive thru is operational?

What are the Covid safety practices like here?

Anonymous | Sep 29, 2022
Suzette Miley - Pearson | Sep 29, 2021

No, drive thur only. I've visited the 8th st location and noticed not all staff wears their mask properly. Under the nasal passages does absolutely nothing to prevent the spread and on that note I don't think I'll visit the one on Cassat. Especially since I can't see if they have them on. I know the girls at the windows don't.

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I ordered from uber eats and we only got our 2lrg fries an frappe and we didn’t get our two big macs nor our nuggets or our cheeseburger

Ash 3x | Sep 29, 2020
Tiffany Belcak | Sep 29, 2020

Yes you would report it to Ubereats and they will track back to the driver and they will investigate to see what happened it is so they will reimburse your money for what you did not get and maybe a credit

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It is 4/7/2019 12:19 I have waited what 45 minuets they didn't take my order 12:59am. At the menu so I will order at the window gee am I gonna have to pay cash?? Hmmmm My order pick up time was 12:36. Hahaha I've been sitting here making money so.

Nene H | Sep 30, 2019
Tiffany's Imagination | Sep 30, 2019

Making money how?

Is this 24 hrs or not

franchon hartzog | Sep 30, 2019
James Burge | Sep 30, 2019

Yes, but be ready to wait forever.

What time does the lobby open?

Michael Hutchins | Sep 30, 2018
Randy Sereal | Sep 30, 2018

5-6am I believe

are they doing open interviews

Shakyla Singleton | Sep 30, 2018
Cathy Chandler | Sep 30, 2018

Do not know. Sorry.

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Its crazy how I call the number and it is always busy I hate cassat mcdonalds im gonna blast them its crazy there is no way the phone is always busy

Shane Sheppard | Sep 30, 2018
Shane Sheppard | Sep 30, 2018

Well ive been calling since 9:30 this morning this is crazy

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What time does the lobby close?

Keia Hinton Barber | Sep 30, 2018
Roberto Diaz | Sep 30, 2018

Good question, call them and find out.

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The phone is ALWAYS. BUSY? Is there an alternative number that’s not left off the hook? I have ordered UBER EATS AND NEED TO SPEAK WITH SOME handling my food(

Lindsaysoundtrack Dolphin | Sep 30, 2018
cheryl bell | Sep 30, 2018

Call them or go up there i would

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