MAGIC MOMENT RESORT & KIDS CLUB

Category: Hotel in Kissimmee, Florida

Address: 5200 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746, USA

Phone: +14075072929

Reviews

OneSingleCheez-It

Sep 29, 2022

Most of these 5 star reviews are fake. Please sort by new and report them as a spam account.

Deyli Martínez

Sep 29, 2022

I don’t understand how this place has over 4 stars and at this point I seriously believe they are fake. They DO NOT CARE ABOUT KIDS HERE in the first place. What you see in the pictures that the room looks amazing is not true. The carpets are dirty the bathroom has hairs same with the beds everything has dust not to mention the AC inside looks gross. "Costumer service" not helpful at all. I went in the lobby because my room had no power and the person told me that the whole building had no power when I was clearly seeing all the lights on inside the rooms and outside ,when someone else was there and told me he had electricity the person at the lobby kept telling me that was not possible. I have a 10 months old baby who was sweating crying having a horrible time in this family friendly "resort" I would say motel and not even one star I have never seen something like this place in my whole life. Anyways I asked if I could change my room I was told its not possible also no one was able to come to see what was going on in our room. I asked about to stay in the lobby since the person had AC and I have a baby and I was told no. I asked for a refund I was also told that that’s no possible. I asked to talk to the place manager and that was not possible. I completely understand that sometimes things happen but I can’t believe I wasted my money in a place with no solutions. THEY DONT CARE ABOUT KIDS THIS IS NOT A FAMILY FRIENDLY PLACE, ALL THEY CARE ABOUT IS MONEY. They don’t answer the phone emails NOTHING. This place is cheap but way to expensive for what you get. Not even 10 dollars a night and I’m not even gonna say anything about breakfast just horrible. Don’t come here you’ll be disappointed and have just a horrible time.

L Brady

Sep 29, 2022

If I could give this place less I would! NEVER STAY HERE!!! Two fool crack in the ceiling had pools of water in our room all night from the leaks called front desk they brought me towels for it. Refused refund did not offer a new room. Nothing!! Killed a roach under the A/C!! The fitness center is a storage closet so don’t expect to use that’s just more false advertisement. The tvs are a joke asked about paying extra for the optional HBO as shown on the tv listing that I had to request because there was none in the room but was told sorry that’s not available. Asked for a set of plastic utensils to cut a slice of pizza for my daughter and they said they only bring them out at breakfast and refused to even give us a plastic fork and knife! Seriously i have stayed in roadside places that were better than this sham!!! DON’T WASTE YOUR TIME OR MONEY!!!

Yeisha Melendez Moll

Sep 28, 2022

Ana very good

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Questions & Answers

Does the hotel have late check in?

Paula Santos | Sep 30, 2018
Lacretia Pinckney | Sep 30, 2018

Yes

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would i like know if you have parking?

Janaina Rosa | Sep 30, 2019
Fabiano Martins | Sep 30, 2019

Yes, plenty of parking!

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Is there any shops /restaurants within walking distance

Louise Moran | Sep 30, 2018
Harold Borges | Sep 30, 2018

Yes everything

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Good evening. I did a reservation an I'll arrive at 03:30. Can Ido Check-in at this time? Thx

Omar Fagundes | Sep 30, 2019
Junaed ABDULLAH | Sep 30, 2019

Yes

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Does This Resort have Bar facility?

Satyam Pioneer | Sep 30, 2019
Filip Jirousek | Sep 30, 2019

Not at magic. You'll have to pack your own.

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Hi, do you charge to receive orders from guests purchasing online?

Carolina Rodrigues | Sep 30, 2019
Sha | Sep 30, 2019

Are you wanting to order something & have it delivered there?

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What time is chechout

Joe Provost | Sep 30, 2019
Ariel Bernardo Vargas | Sep 30, 2019

11 AM.

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Do they offer first responders discount?

blaze stace | Sep 30, 2019
Edward Brockbank | Sep 30, 2019

Dont believe so but you might call them. It's a really nice family place. It's also quiet.

Is it possible to make an earlier check out?

Ma | Sep 30, 2018
jacquleen rodriguez | Sep 30, 2018

Yes. I actually left at 4am i didnt even have to go check out i just left and it was perfectly fine.

Is breakfast hot bone do you have eggs or just bread and coffee?

Yessenia Cabrera | Sep 30, 2018
Miguel “JUST ME” Zayas | Sep 30, 2018

Very rich eggs bread sausage bacon cereal waffle

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Good afternoon, can you check in past 12pm?

cintia acosta | Sep 30, 2018
Nor Gerber | Sep 30, 2018

Check in is at 4:00 p.m. If they have rooms available they will probably let you in earlier. Try to talk to Jenny or Rodulfo.

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Until what time does the pool stay open?

Chelsea Medina | Sep 30, 2018
eric morciglio | Sep 30, 2018

9 or 10 no later then 10 but almost positive Karla is spot on with 9 .

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It's 10:18pm at night. Please stop using a chainsaw right outside our door. Why are you all cutting trees at this time? It takes so long to get the kids to bed, now they are all awake. SMH

rollin water | Sep 30, 2018
Alex Wehmeyer | Sep 30, 2018

Call the front desk, they have great customer service and will go above and beyond.

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How much is it to use their shuttle service to the parks per day? Per adult? Thanks!

Priscilla Shinn | Sep 30, 2018
MAGIC MOMENT RESORT & KIDS CLUB | Sep 30, 2018

good morning, Its complimentary as part of the resort fee. Reservation must be made with the concierge. And it will be to Epcot

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Do you have free transportation to the parks?

Roberto Molina | Sep 15, 2022
A J | Sep 26, 2022

No

Do you have smoking areas??

Eymmy Lora | Jul 31, 2022
L S | Jul 31, 2022

Outside by the entrance they are strict on the no smoking on the premises remember it’s kid friendly not Marlboro approved !

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Are you doing the breakfast like before covid??

Eymmy Lora | Jul 31, 2022
L S | Jul 31, 2022

Breakfast time is on the directory they give you when you check in

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I loved this hotel. I came with my son and he enjoyed it a lot, the manager Ana is the best! She always pending and loving

Pao Ortiz | Jul 31, 2022
peter ong | Jul 31, 2022

That nice... well I just getting started with my kids

Hello, can you tell me if there is transportation from the hotel to the Disney Parks? Or if there is public transport nearby that goes there? Thank you

Ana Mayol | Mar 3, 2022
Cecilia Pozniak. | Mar 3, 2022

Hello! Enter Google maps and put the address of the hotel and the destination you want to go and you will get the option to go by bus

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I have a reservation. I will arrive after 10. pm. Can i chek in after 10 pm. Thank you so much

Terezinha Ferreira | Jan 2, 2022
Alexis | Jan 2, 2022

Yes, You can

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Is the breakfast option limited due to covid?

Sharad Tiwari | Jan 2, 2022
Mary Ray | Jan 2, 2022

Yes. You have like 3 opinions and they seem to run out quickly.

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How much is the resort fee per day? Thanks

Karine Corbeil | Nov 3, 2021
W Leach | Nov 3, 2021

If there is one, it should be on the website. There is no parking fee. I paid $75 for one night after all fees/taxes.

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Do they still have a free shuttle service to the Disney Parks?

Melissa Dryland | Sep 29, 2021
Javier Salazar | Sep 29, 2021

No shuttles to any parks due to pandemic. I used Uber or Lyft to get to parks. Same price as daily parking, but you are dropped off at entrance instead of waiting to park and walking a further distance. If trying to arrive 30 minutes before park opens. Leave with an hour before park opens. Sometimes there's parking traffic.

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Do you offer free shuttles to Disney Parks?

Deann Houseman | Sep 29, 2020
Melissa Dryland | Sep 29, 2021

Do they still have a free shuttle service to the Disney Parks?

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Is it possible to get a late check out?

Stephanie | Sep 30, 2019
Gerardo Rodriguez Luciano | Sep 30, 2019

With charge

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Good evening, I wanted to know if they were meeting with staff who speak Spanish?

mariana pampillon | Sep 30, 2019
Carmen De Jesus | Sep 30, 2019

Good evening if the staff is bilingual..I recommend it! 👌

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Why no one answered the phone?

speed blade | Sep 30, 2019
Yolanda Leal | Sep 30, 2019

I don't know, because those people's are incredibly helpful all the time

Are there shuttles to Disney and universal??? Or do you know how can we get to the parks from the Resort?

Pablo niebla rodriguez | Sep 30, 2019
joel 123 | Sep 30, 2019

Yes, they do.

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Hello, do you have transportation to Disney and Universal?

Pablo niebla rodriguez | Sep 30, 2019
Joyce Venadale | Sep 30, 2019

Can't help don't speak yours language

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Can i do the check in tá 3.30 am?

andreza di gennaro | Sep 30, 2019
Felix.QA.Tester | Sep 30, 2019

I don't think any hotel has that option

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Any reservation includes free breakfast?

TheBetodh | Sep 30, 2019
Tanisha Flowers | Sep 30, 2019

Yes, all reservations include free full breakfast.

Good afternoon, all reservations include breakfast? Or is it cost apart breakfast? Thank you

TheBetodh | Sep 30, 2019
Tanisha Flowers | Sep 30, 2019

The full breakfast is' included in the cost.

Is it a deposit for the room? Is per night or stay? How much is it?

Zoe Lewinsky | Sep 30, 2019
Xee | Sep 30, 2019

No the full amount of your stay is charged when booked except the Resort fee which is $12/per room per night.

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Hi I've been calling doe three days does anyone work?

Jolene Napier | Sep 30, 2019
Karen King | Sep 30, 2019

Someone is always there. I know they are busy. Try contacting online

Do you have transportation to the parks?

Cindy Briceño Mendoza | Sep 30, 2019
Michael Sokolov | Sep 30, 2019

And

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Does the playground for children have extra charges?

Cindy Briceño Mendoza | Sep 30, 2019
Keldina Casey | Sep 30, 2019

No. Free.

Does the hotel charge for receiving parcels to be delivered to a guest?

Carolina Rodrigues | Sep 30, 2019
leonardo fonseca | Sep 30, 2019

No

What attractions are around the hotel??

Kyle Mitchell | Sep 30, 2019
Aimee Ferrer Fuenmayor | Sep 30, 2019

Disney at 15 min

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Hello, this hotel has parking for guests? Do you have an additional charge? Thank you.

Hernan Ruiz Diaz | Sep 30, 2019
Dennis Guth | Sep 30, 2019

Yes, the parking is good and they do not load anything

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what time does breakfast start? and WHat time does the shuttles start to disney?

Janel Mendoza | Sep 30, 2019
alejandra ruano | Sep 30, 2019

Around 9.30 and 11.30

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is there a place near by where i can buy a cake for my son birthday?

cat tejada | Sep 30, 2019
Giane Martins | Sep 30, 2019

5858 international drive. Delivery kit party

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Do you have an Airport Shuttle?

MaidenHawaiiTheFam (maidenhhawaii) | Sep 30, 2019
Toby Mccleery | Sep 30, 2019

Not sure we drove our own car.

Does the hotel charge any extra tax? Thank you

Natalia Micaela Pili | Sep 30, 2019
Tomas Lovay | Sep 30, 2019

In all hotels in Orlando the fee is charged, which is a daily tax, in the case of this hotel, it is one of the cheapest

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How do I book conjoined rooms?

Jessica Giglio | Sep 30, 2019
Nirav Shukla | Sep 30, 2019

You can make a request while booking online but it's not guaranteed. Best way is to call and make room arrangements with hotel directly.

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Exists any option to book without breakfast?

Cristiano Gaio | Sep 30, 2019
Taylor Miller | Sep 30, 2019

Call them and ask.

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Good day, do you have a shuttle service from your hotel to the Miami airport?

Marcelo Dalforno | Sep 30, 2019
Ariel Bernardo Vargas | Sep 30, 2019

I think the most convenient would be to rent a car.

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Does the hotel have free transport to which parks and at what times? What age is the children's playground with a monitor available?

Haissa Graff | Sep 30, 2019
Anuj Sareen | Sep 30, 2019

When i talked to one of their employees, they mentioned discounted park tickets and rides to the park, but have to reserve in advance I guess. They have a big play ground for the kits, and also a video games playing areas. a lot of their rooms are facing the play ground

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At what time the shuttle leaves in the morning for the park

Gerard Mieze | Sep 30, 2019
nilton dossanton | Sep 30, 2019

Sorry but I don't understand that language, please translate in English, thank you...

Good morning , I would like to know if the Hotel receives orders ? (Walmart) and if you receive, does it charge any amount?

Wagner | Sep 30, 2019
Anyeen Guillen | Sep 30, 2019

You can do that through postmates or doordash ... They are applications for shipping, very good prices

Do they have a space for teenagers or the kids area is it just for kids?

Den Grabow | Sep 30, 2019
Jeremy Post | Sep 30, 2019

Yes they have a bit of stuff for all ages.

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Are there smoking area’s?

Deveney Vd Pas | Sep 30, 2019
Márcio Pincinato | Sep 30, 2019

Yes. In the parking.

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Does this hotel charge to receive Amazon like deliveries?

Deivis Queirolo Vieira | Sep 30, 2019
Andrea Marinoni | Sep 30, 2019

I don't think so, but you better contact them, they always respond quickly to emails

Do the rooms have a safe?

onlylivxo | Sep 30, 2019
Daniel Haddox | Sep 30, 2019

Yes a small one

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Is parking on site free?

Kevin Perryman | Sep 30, 2019
Edward Brockbank | Sep 30, 2019

Yes

Good evening. Does the hotel have transportation to the Disney parks?

Moises Sidauy | Sep 30, 2019
daniel guzman | Sep 30, 2019

If you have

Do you have transportation to Disney parks? How far are they from the Orlando airport?

Katian Rendon | Sep 30, 2019
Katian Rendon | Sep 30, 2019

But does the hotel have buses to take you to the Disney parks?

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Good morning, please can you confirm if it costs me to send shopping packages online? and what is this cost?

Carolina Pazmino | Sep 30, 2018
Cristina Bustos | Sep 30, 2019

A few days ago I wrote to the hotel and they told me that it costs $ 15 for the first 3 packages and $ 5 from the 4th

Good day! What is the price of parking and breakfast? Since taking off does not include any of that. Thank you!

Martin R | Sep 30, 2018
Mauricio Puente Cadena | Sep 30, 2018

Breakfast is included and parking is free and within the same hotel

"Designated smoking area fines apply" what does this mean? I need to pay them to smoke on the property?

Angela Lowry | Sep 30, 2018
Brandon Duncan | Sep 30, 2018

Probably means if you dont smoke in the designated smoking areas then you will be fined.

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Do you buy tickets to the parks?

Griss Coello | Sep 30, 2018
Luz Serna Orrego | Sep 30, 2018

Yes, with more security.

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Does the credit card for the check in need to be the same used to book the room?

Ma | Sep 30, 2018
Marcelo Mankiewitz | Sep 30, 2018

I really don't know But I think that they accept any crédit Card

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does the hotel sell tickets to disney and universal??

Ivan Vargas | Sep 30, 2018
Eduardo Gauna | Sep 30, 2018

There's a reseller near front desk

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Do you have a free transfer to Disney parks .... seaword and Universal?

Vanessa Cabral | Sep 30, 2018
Tammy Tersano | Sep 30, 2019

Don't know about Disney, but to Universal is $15 per person.

Clains to have "minibar" and "robes" in rooms is this true?

Angela Lowry | Sep 30, 2018
Ana Nunez | Sep 30, 2018

Yes on the mini bar. Some of the rooms have robes.

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How many miles driving is this resort away from Disneyworld?

Isis Alston | Sep 30, 2018
Adelaida “Beefy” Devora | Sep 30, 2018

It's actually very close...

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M

Anonymous | Sep 29, 2022
Anonymous | Sep 29, 2022

A

Good evening, there is free public service to go to the universal parks

JUAN MANUEL ESCOBAR SANCHEZ (PROGRAMA NUEVA IMAGEN) | Sep 30, 2018
Francisco Castellanos | Sep 30, 2018

Nop

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Hi how much is an uber to magic kingdom

Louise Moran | Sep 30, 2018
Adam Bagby | Sep 30, 2018

If you download the app then it will tell you the three different rates. We drove our own car, and rarely take an Uber. If I had to guess about $20.

Does the hotel offer a shuttle to Disney?

Michael Jannett | Sep 30, 2018
Rich Walk | Sep 30, 2018

No

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Does the hotel have a microwave in the rooms?

Guille Garcia | Sep 30, 2018
Miguel “JUST ME” Zayas | Sep 30, 2018

And

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Hello, please, what is the amount charged per package received at the hotel reception that I will make over the internet?

Marcelo Leite de Moraes | Sep 30, 2018
Cristina Bustos | Sep 30, 2019

$15 for the first 3 packages and after that thry charge $5

is it possible to be 5 (2 adult + 3 children) in a double room and use the beds existing ?

Brenda Perry | Sep 30, 2018
S M | Sep 30, 2018

They are queen beds so, if your 3 kids are smaller they might fit. I think you can get a cot from the office too.

What is the cost of the shuttle to the parks?

Cris Ap V Rodrigues | Sep 30, 2018
Harold Borges | Sep 30, 2018

The time for each park is around 15 minutes

The hotel have late check in? My flight arrives in Orlando at 11pm ish.

Paula Santos | Sep 30, 2018
Miguel “JUST ME” Zayas | Sep 30, 2018

Yes they do...

Good evening, what is the weather between the hotel and the parks

Rodrigo Bruzual | Sep 30, 2018
Jose Quesada | Sep 30, 2018

It's pretty close like 15 to 20 minutes to Disney.

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Will the shuttle take you to the airport?

Adrianne Cerceo-Leo | Sep 30, 2018
Kings Hope | Sep 30, 2018

Yes it will

hello... good morning... I would like to go on the date of 02-19-2019 until 03-1-2019... two rooms, 1 double and 1 room for 1 adult and 2 minors... how can I do???

Cristian Saracho | Sep 30, 2018
junior silvera | Sep 30, 2018

Go to the page x internet and make the reservation there are all the rooms, information and prices according to the day you will be staying

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Do y'all have lifetime

GirlwiththebestlLlL Roblox | Sep 30, 2018
Walter Lipman | Sep 30, 2018

Who even switches on the tv?

Do you have breakfast? I see the images but not in the reservation

Georgina Parodi | Sep 30, 2018
Pablo Reinoso | Sep 30, 2018

Your accommodation includes buffet breakfast

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Good Morning!! I have a doubt if the hotel receives the orders we make over the internet? If so, is there a charge? I sent an email and message through the hotel's Instagram and still haven't had a reply. I have a reservation for now in May. Thanks.

Natalia Moreira | Sep 30, 2018
Armando Otero | Sep 30, 2018

No

Can my 19 year old check in

Dawn Phillips | Sep 30, 2018
Bruno Gonzalez | Sep 30, 2018

Yes

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Is there free shuttle to Magic Kingdom?

Chelsea Medina | Sep 30, 2018
Princess Buckman | Sep 30, 2018

We didn't use their shuttle. I am sorry but you can call the front desk , the are very helpful .

What’s the minimum check-in age?

Adriana De Leon | Sep 30, 2018
Lizbeth Lopez | Sep 30, 2018

Adult 18+

How far is the motel from international drive?

Emy Davis | Sep 30, 2018
MAGIC MOMENT RESORT & KIDS CLUB | Sep 30, 2018

Hi, Its about 25 minutes

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Is there alot of toles around this motel?

Emy Davis | Sep 30, 2018
MAGIC MOMENT RESORT & KIDS CLUB | Sep 30, 2018

Hello, Just 3 in the area

Good for couples??

Annie Jasmine | Sep 30, 2018
MAGIC MOMENT RESORT & KIDS CLUB | Sep 30, 2018

Good afternoon, Our target is families, but couples are more than welcome

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How far from orlando airport is magic moments resort

Kari Mills | Sep 30, 2018
MAGIC MOMENT RESORT & KIDS CLUB | Sep 30, 2018

30-40 minutes away

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My flight in is kind of early. Will the hotel hold my luggage if my room is not available so I can explore the park?

Gina Jay | Sep 30, 2018
Nicole Sheppard | Sep 30, 2018

Yes, they will.

A super recommended place !!! The peace and tranquility is phenomenal .. the attention, food and facilities is super good. Thank you !!!!

Gabriel Andres Gaitan Barrera | Sep 30, 2018
Michelle Piris | Sep 30, 2018

It is a wonderful place to be with family and for all kinds of occasions.

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Is the resort fee per person ?

Allison Mcateer Ellis | Sep 30, 2018
MAGIC MOMENT RESORT & KIDS CLUB | Sep 30, 2018

Per room per night

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Early check in?

lillybelle4 | Sep 30, 2017
Lucrecia Gonzalez Sabato | Sep 30, 2017

Yes! If it's available the room yes.

Are pets allowed

Keith Lemoi | Sep 30, 2017
MAGIC MOMENT RESORT & KIDS CLUB | Sep 30, 2018

Sorry not pets allowed

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