Autumn Lake Healthcare at Arcola

Category: Nursing home in Silver Spring, Maryland

Address: 901 Arcola Ave, Silver Spring, MD 20902, USA

Phone: +13016492400

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

William Harris jr

Sep 26, 2022

Visited with my sister.The staff I had contact with were all very helpful and courteous.

Pixie Ghibs

Sep 17, 2022

All of the staff members have attitudes. No matter how polite you are to them they all snap back with attitude. They are vey unfriendly towards me and my father who is a patient there. Not only are they rude, but most staff is misinformed or not informed at all on basic information about the place. All of a sudden the women at the front desk don't know the code for the quart yard. They pick and choose what family members of patients they share this code with. --It took three different people to find someone that could help my dad get to the bathroom. Why does it take that long? nobody wants to do it? The staff use smacking as a way to wake up their patents. My fathers roommate can't vocalize too much and they way he is treated is heartbreaking. They smack his legs to wake him up, pretty much yell at him to wake up. rip the covers off from over his head. This whole place is a mess, The "menu option" isn't real, the cafeteria is constantly out of things. Half the time the don't come back and even ask what my dad wants off the menu. it's just to ease our minds as family member the illusion of choice is what they're given. I've tried being friendly with the staff but it's discouraging when they all talk back sarcastic and mean. If you don't want to help people why are you in this field?

Karl Dixon

Sep 6, 2022

I was nice to see everyone so friendly. The place is very clean and I enjoyed my stay.

Ralph Mcilwain

Aug 31, 2022

Nothing bad or great, but atmosphere is good with friendly & cheerful people

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Questions & Answers

Arcola Health is the WORST. Have been trying to retrieve my parent property since April 2, 2021 to no avail. Phone services were out for 3 days and family members were not notified. Call Montgomery county health officials about this center.

Paula Fleet | Sep 29, 2021
Autumn Lake Healthcare at Arcola | Sep 29, 2021

We regret to hear you had a frustrating experience, and really appreciate you bringing this issue to our attention. We'd like the opportunity to discuss this with you. Please reach out to us at 866-885-5992 at your earliest convenience.

Does your facility have physical therapy with a physical therapist? What type of routine is prepared for patient, and is the patient seen ? Days a week.

Nan Martin | Dec 3, 2021
Autumn Lake Healthcare at Arcola | Dec 3, 2021

Nan. yes we do! 7 days a week. During your time here, the therapists will work with you to develop goals and initiate a treatment plan that promotes the ability to move, reduce pain, restore function, and prevent disability. Give us a call at (301) 649-2400 or visit our website at https://rdco.io/NQUVA7QBAfA and we would be happy to help or answer any further questions!

how many beds

fatmata conteh | Sep 29, 2021
Autumn Lake Healthcare at Arcola | Nov 3, 2021

Thank you for your question, we have 143 beds.

What kind of activities do you provide for someone with dementia?

Autumn Lake Healthcare at Arcola | Sep 29, 2021
Autumn Lake Healthcare at Arcola | Feb 1, 2022

We create an individualized activity program based on your loved one’s interests, hobbies and preferences. We adapt activities to the level of their remaining abilities so they can be successful every day.

Does your center have specialized memory Care?

Autumn Lake Healthcare at Arcola | Sep 29, 2021
Autumn Lake Healthcare at Arcola | Feb 1, 2022

Yes! We offer a specialized Life Engagement Program which helps to maintain quality of life, focus on remaining abilities, maximize function in daily activities, enhance mood, reduce distress reactions, and promote social engagement.

Do they take medicare patients

Linda Jackson | Sep 29, 2021
Autumn Lake Healthcare at Arcola | Sep 29, 2021

Linda, yes we do! Please visit our website for more information: https://savaseniorcare.com/arcola-health-and-rehabilitation-center

Are you hiring?

Autumn Lake Healthcare at Arcola | Sep 29, 2021
Autumn Lake Healthcare at Arcola | Sep 29, 2021

Thank you for your interest in working with our client center. We are always accepting applications! Please call us at 877-234-1553 for more information. We look forward to connecting with you!!

If I have concerns, who do I contact?

Autumn Lake Healthcare at Arcola | Sep 29, 2021
Autumn Lake Healthcare at Arcola | Sep 29, 2021

We have an active Compliance Helpline that is available 24/7. If you have issues that have not been resolved, please call (866) 885-5992, or you may use our online form at www.mycompliancereport.com, using access ID SSCC.

How are general pharmaceutical needs addressed? Is there an in-house pharmacy or access to a pharmacist?

Autumn Lake Healthcare at Arcola | Sep 29, 2021
Autumn Lake Healthcare at Arcola | Feb 1, 2022

There is access to a supply of medication for first dosing at the center that is available while new medication orders are communicated with the off-site pharmacy. Recurring prescriptions are filled by the off-site pharmacy for residents. Consultant pharmacists review each resident's medication list on admission and monthly thereafter to monitor each resident’s individual medication regimen and make recommendations to the physician.

Grocery near rehab center

donna white | Sep 29, 2020
Dawn Brooks | Sep 29, 2020

Safeway in Wheaton on Georgia Avenue or Giant Food in Wheaton on University Boulevard

Is there a pool ?

donna white | Sep 29, 2020
J “Grandma B” Barrigher | Sep 29, 2020

Unfortunately this facility does not have a pool.

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