The Apple Xchange

Category: Computer store

Address: 1821 E Southern Ave, Tempe, AZ 85282, USA

Phone: +16024927575

Opening hours

Sunday: Closed

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–3PM

Reviews

L Liu

Sep 7, 2022

They have an account on offerup and if they operate their business anything like they do on offerup, I would 100% avoid them at all cost.

Carlton English

Aug 7, 2022

Great store with good products.

antoine leblanc

Jul 17, 2022

This shop misdiagnosed my 2012 MacBook Pro's issue. They told me I needed a new $500 logic board (just call it a motherboard please) when in reality I needed a new WiFi module ($20 on eBay). I diagnosed this issue and performed the repair myself. Imagine how much money they would have made off me if I had just given up and traded in my laptop for something they had in stock. Buyer beware, the vibes and practices here are just like any used car dealership.

Alex Lewis

May 21, 2022

Had my 2019 Imac 4k Ram upgraded from 8GB to 32GB and Fusion HD to a TB SSD. My computer is so much faster. These guys did a great job and did it in one day. Highly recommend these guys they are great!

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Questions & Answers

I have a 2011 MacBook Pro 17" that needs additional Ram and a DVD repair/replacememt. Can you do this?

Michelle Castro | Apr 1, 2022
The Apple Xchange | Apr 1, 2022

Yes we can definitely take care of that for you. Please bring it in so we can check it out and make proper recommendations for you.

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Can you refurbish a Macbook Air?

Annemarie Mulligan | Sep 29, 2019
The Apple Xchange | Sep 29, 2019

Yes, we certainly can. If you bring it in we can test it, and make any recommendations based on what we see. There is no charge for us to runs diags and provide an estimate for you.

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Hello, I have 2 apple devices that i need help with. Do you take care of screen replacement? I also have an apple 13 that is locked out indefinitely " states Iphone Unavailable so cant get passed the home screen.

Kelly Marie | Jun 30, 2022
Alan Chook | Jun 30, 2022

Yes we do screen replacements. For the iPhone 13 we can do a restore on it. It will wipe the phone but get past the iPhone unavailable. You will need to put in the previous used iCloud information to use the phone.

I need a charger for my 2019 Mac Book Pro 16", do you have any in stock?

dore coller | May 1, 2022
Alan Chook | May 1, 2022

Yes we should have them in stock. If you call during business hours we can confirm this.

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Can you fix iPhone 11 screen shot button on right hand side upper corner? It seems to be jammed.

KELLI MICHELLE | Jan 31, 2022
Alan Chook | Jan 31, 2022

We would definitely need to check it out to see what the issue is. Most likely it is something we can fix.

Have a "vintage" iPad air in need of a battery replacement. Can you service this?

Dr. Barbara Fitzgerald | Jan 31, 2022
Alan Chook | Jan 31, 2022

An iPad Air will not be worth doing a battery replacement since it would need the glass replaced and battery. Once those are completed it would cost near the same as replacing with a newer device.

What are the Covid safety practices like here?

Anonymous | Sep 28, 2022
Alan Chook | Sep 28, 2021

All staff are continuing to wear masks and we are asking customers to wear masks as well. We maintain social distancing and clean all surfaces throughout the day.

I have an old iPhone that uses the old cable and I need to recharge it so I can wipe and sell it. Is this something you can help me with?

Savy Papa | Sep 28, 2021
Alan Chook | Sep 28, 2021

I have a preowned cable available for $5 that would work.

Can you repair Apple Watch broken screens?

carlos t | Sep 28, 2020
Jonathan Siilk | Sep 28, 2020

Yes they can

Do applecare covered here?

Chufan Xu | Sep 28, 2020
Alan Chook | Sep 28, 2020

Sorry, we do not perform AppleCare or warranty work for Apple.

Can you unlock an iphone 4s? It was used on Tmobile, and I have a current sim card from my (now broken) 4s, but it keeps saying sim is not the right one. Second question: do you sell the 4s unlocked?

bradley hudson | Sep 29, 2019
The Apple Xchange | Sep 29, 2019

Sorry we do not unlock phones. We have only newer phones available, we do not sell the 4S any longer. We do have many phones in stock that are unlocked.

Do you diagnose/service Ipads?

Boomer8824 | Sep 29, 2019
The Apple Xchange | Sep 29, 2019

Yes, as Marcos said we do fix iPads. We keep parts in stock for most of them.

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Can I get a iPhone XS in a good condition? What will it cost?

Siddharth Agarwal | Sep 29, 2019
Siddharth Agarwal | Sep 29, 2019

And I wanna also sell my macbook pro 2019 i7 9th gen, what price will I get for that

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Can you iCloud unlock an I phone 7plus and what is the cost??

Lucy Gloria | Sep 29, 2019
The Apple Xchange | Sep 29, 2019

Sorry, we do not do iCloud unlocks.

Do they Do gpu reflow or re ball? Or thermal paste application on macbook pro 2011?

Victor Sandoval | Sep 29, 2019
The Apple Xchange | Sep 29, 2019

Sorry, we do not offer repair for the 2011 GPU issues. Unfortunately we have found neither to be a good permanent solution and is not cost effective.

Do you guys fix cameras (Ipod Touch only) and battery of Ipods, (ex: Ipod Touch 6th gen and Ipod Nano & 7th gen)?

Heart Plus Up! | Sep 29, 2019
The Apple Xchange | Sep 29, 2019

Sorry we do not fix iPod touch cameras. Batteries we do on iPod classics, but not nano or touch.

Do you have batteries for an i Phone?

Jerry Sally Indgjer | Sep 29, 2019
The Apple Xchange | Sep 29, 2019

Yes, we install batteries for most iPhones. Prices generally range $30 - $49, depending on the model of phone you have.

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How much to fix the back of iPhone 8 plus??

Berlin Taylor | Sep 29, 2019
The Apple Xchange | Sep 29, 2019

Sorry, we do not repair the backs of the iPhone 8.

Is diagnosis free?

Ahmad Abdul-Quadir | Sep 29, 2019
Marcos A. Romero | Sep 29, 2019

Yes, They do a quick diagnosis for free, but they will often say it's more to fix than it's "worth", Don't blame them, Apple has them under strict contracts to say such things. They are very customer friendly and straight forward, and I will recommend this place over other apple ASP's, since they actually have a grip of what they are doing.

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my iphone has water damage how much is it for you guys to fix it?

morgan hope | Sep 29, 2019
The Apple Xchange | Sep 29, 2019

We charge 1 hour labor $50 to clean, disassemble and fully diagnose a liquid damaged iPhone. Generally this is good if you have data you need to retrieve, but long term if the phone has liquid damage it may not work properly going forward.

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Do you buy Apple products

Jacki Morgan | Sep 29, 2018
James Holliday | Sep 29, 2018

Yes they do buy Apple products but it does depend on what the product is and what's going on with it. They will be helpful regardless. 😁

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