Redpoint Baton Rouge

Christiana Blanks

My experience at Redpoint has been great, Everything i went to them about they fixed or got it taken care of right away! Ms.Shannon,GM is literally the best!❤️

Lori Estess

You know...I'm not sure if reviews like this are read by Corporate; however, my daughter has been at this apartment complex for 2 years and just renewed for her last year. They have had issues in the past; and although it took a while, management has seemed to eventually address the issues. However today took the cake. Why ....when you have the majority of your residents as students....would a complex schedule internet maintenance and down times during the week of EXAMS. That is ludicrous! And when you call to address the issue.... you either get a calling center or there is no answer in the lobby. I'm sorry, but that is just irresponsible. People who look into future apartment complexes to rent need to really do their homework.

Ella Sprang

I've been wanting to write this review for a long time. I moved to Redpoint in 2018 when it was Woodlands. I lived at this complex for 3 years. During my time there, I lived in a 4 bedroom flat and 3 bedroom town house. My experiences at both apartments were absolutely awful. The biggest issue at this apartment complex is the maintenance. We had multiple leaks and issues in both of our apartments. When we submitted a work order, the maintenance would often not come for days even though water was coming through our ceiling. The leak in my roommates closet happened right before COVID. They ensured us that they would take care of the leak. Once we returned from home in summer, we found her entire closet and bedroom was covered in mold. They had simply just painted over the leak in her closet, so mold grew rapidly from the wetness in the ceiling. She had to throw away a multitude of her clothes and personal belongings, and Redpoint made no amends whatsoever. Once we moved to a 3 bedroom for our senior year, they ensured us that we would have no issues. This was a lie. Right as we opened our trash valet is was infested with maggots from the previous tenant. Then, a few weeks later, another leak occurred in the newer apartment. It took them weeks to address the leak and it started growing mold. They cut the mold out of the ceiling, but had to tarp our entire apartment and I could not use my bedroom on downstairs floor. Overall, our stay at these apartments were hell. My car got broken into multiple times and so did my roommates. There was residents held at gunpoint and we never felt safe here. It is not gated and we rarely saw the security officer. I would not recommend this apartment to anyone I care about. They are now wanting my friends and I to pay a fee for "repairs" from our old apartment. This is a slap in the face considering everything we were put through living at Redpoint.

TK C. Stewart

I lived at Redpoint for 3 years. At the time I moved in, it was Woodlands. My 3 years at Redpoint was fairly okay. However, prior to moving in my close friend warned me that their move-out process and charges were horrible. I moved out of Redpoint in July 2021 and they attempted to stick me with all sorts of charges and fees, which were unfair. I finally got that situation resolved after going back and forth for at least a month. While staying at Redpoint for the 3 years, I paid my rent 5-6 months in advance. When I moved out in July 2021, I had money left over on my account (a credit balance). This is a balance they owe me. I have called, emailed, left voicemails and made an in-person appearance, but has yet to receive my money back. Here it is 9 months later. No one has tried to be serious help because every time I call they ask for my name and number, but there’s never been a returned call. It’s ridiculous it’s 9 months later and I still don’t have my money. If you choose to live here, please take pictures when you first move in of the entire apartment and prior to when you move out. Last, make sure if they owe you any money it’s handled (in writing or documented) prior to you leaving the facility.