Avis Car Rental

Jay L

How do you charge my card a cancellation fee but refuse to give me a vehicle because I didn’t have my (physical) card???

Maggie Mullins

The car was clean, pick up was fast and easy. However, if you have any questions while you have the car, it is impossible to reach a representative to talk to. The listed local number goes strait to their automated system. It never prompts you to speak to a representative and will hang up on you if you say representative. I also had a rewards points question when I dropped off the car and the woman said “I don’t know anything about the internet” and very rudely shut the window in my face. The car was clean, pick up was easy, but the customer service is terrible.

Darlene Williams

Reservation process was effortless online. Did not like standing outside to check car in & out. They have window service only. Did not like reviewing car myself for scratches or damage. Then waiting for staff to comfirm. Ideal location but not the best procedures

Jawanna Washington

No stars I had a horrible experience they changed the mileage I returned the rental and had a hard time getting my receipt was still listed as not dropped off but dropped off the day before and gave me a hard time for my receipt she told me I was rude so I had to call Penn Hills police to help retrieve my receipt