Ourisman Chrysler Dodge Jeep Ram of Baltimore

Category: Car dealer in Baltimore, Maryland

Address: 124 North Point Blvd, Baltimore, MD 21224, USA

Phone: +14106908332

Opening hours

Sunday: Closed

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–7PM

Reviews

Teresa Cooper

Sep 27, 2022

The front desk of service was nice however the service itself was lacking. Wanted a simple oil change and to top off my car fluids. After almost 2 hrs waiting, I checked under the hood to see if everything was done and saw the cap of my oil was missing and the fluids weren’t filled. I went back in and the items were fixed however not even a block away after leaving the lot, the cover to the bottom of my car fell down and was dragging. Apparently, a couple of screws were missing. I do appreciate a service guy, who just so happen to pass by after I called the dealership, for removing the rest of them so I could drive it back to the lot to have it reattach. I understand I came in for a simple maintenance service but it doesn’t mean things should be mishandled. After 4 hrs of being there, I was only offered apologies and a business card for my troubles. It was my first experience there and it will be my last. Also, last suggestion is if your are offering a complimentary wash please dry off the car too. There were water spots all over an already cleaned car so I had to take it to the car wash after this whole ordeal.

Tiara Garner

Sep 24, 2022

Short wait. Very professional customer service.

J Cus

Sep 23, 2022

Outstanding

Shawn Jackson

Sep 22, 2022

Been trying to buy a truck for a few weeks. Was getting frustrated in the sales people I had been dealing with…was ready to give up. Luckily Jocelyn Andrade reached out to me from one of my online inquiry’s. Working with her and Umar Naeem I was able to reach a deal I was extremely happy with…all remotely before going to the dealership. They were responsive and helpful…would recommend reaching out to them directly if you see something you like…Thanks Jocelyn and Umar!

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Questions & Answers

What is the cost to put refrigant in air conditioner

Ruth Hagy | Sep 28, 2021
Ourisman Chrysler Dodge Jeep Ram of Baltimore | Sep 28, 2021

Please contact George, our service director. This varies by year, make and model. (410) 988-8100. The first thing I would suggest is making sure we know why the refrigerant leaked. Vital to ensure it does not leak again. If you do use a local mechanic ensure they warranty the work and are factory trained on your vehicle. You’d be surprised how many botched jobs we have to correct.

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What are the Covid safety practices like here?

Anonymous | Sep 28, 2022
rob b | Sep 28, 2021

Must wear a mask. 6 feet apart.

If you need a oil change, do you give the Customer a ride home and drop off your vehicle when it's done.

Retha Shaw | Sep 28, 2020
Leo Hojo | Sep 28, 2020

Yes. Thompson offers a shuttle service.

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I have a jeep cherokee limited 2019 and the volume stuck on high I can turn it up and down and see the numbers go up and down but still to high

Rolando Flores Rojas | Sep 29, 2019
Regina Lemmon | Sep 29, 2019

If i were u i would take it to the dealership u got it from so they can ✔ it out for u n it's free n look up recalls for the jeep that u have too, it could also be listed as a recall, good luck n congrats on ur new jeep stay safe 😀

Very unprofessional make an appointment and they procrastinate and don’t do they’re job

charles stern | Sep 29, 2019
Eric is My-Appliance-Guy | Sep 29, 2019

So, what might your question be? You seem to have posted a statement (with incorrect spelling) THEIR

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What type of fuel should I use in my jeep cherokee limited 2019 4x4

Rolando Flores Rojas | Sep 29, 2019
Regina Lemmon | Sep 29, 2019

U can use regular n if u need to know something else about ur vehicle just look into ur manual n or u can call the dealership where u got ur vehicle n this is the phone no. 410) 288 - 3100, this is the dealership on 124 North Point Blvd, happy driving

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Can I walk in for an oil change

Rolando Flores Rojas | Sep 29, 2019
Charity Farace | Sep 29, 2019

Yes you can go in and wait or walk in and drop the vehicle off

Is the mechanic shop open on Saturday?

Steven Adams | Sep 29, 2018
Willa Lee | Sep 29, 2018

Yes the Service Department is open on Saturdays

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Can I get an extra key for my dodge caliber from your dealership

Jane Morgan | Sep 29, 2018
Paula McDonald | Sep 29, 2018

You can also go to Pataspco flea market for a spare key.

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is there a general manager for this dealership?

Carol Butcher | Sep 29, 2018
Kurt “Heathcliff” Heath | Sep 29, 2018

I had a great experience. Don't believe everyone who just didn't get the vehicle they want it.

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What time parts is open till

Tony Baker | Sep 29, 2018
Tony Baker | Sep 29, 2018

Ty lol went there and the guy treated my like im stupid

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