Heritage Toyota Catonsville

Category: Car dealer in Baltimore, Maryland

Address: 6324 Baltimore National Pike, Baltimore, MD 21228, USA

Phone: +18443150964

Opening hours

Sunday: Closed

Monday: 7:30AM–9PM

Tuesday: 7:30AM–9PM

Wednesday: 7:30AM–9PM

Thursday: 7:30AM–9PM

Friday: 7:30AM–9PM

Saturday: 7:30AM–6PM

Reviews

Michael and Joyce Rose

Oct 11, 2022

Excellent service, very courteous and thorough. The lady behind the service counter was particularly friendly and very helpful. I will return. Mike

Elizabeth Tunkle

Oct 10, 2022

I scheduled an appointment to get my oil changed and they told me they were busy and even though I made an appointment and was on time and was going to be waiting, I was given an estimated wait of 3-4 hours. It's been 3.5 and I'm still sitting here waiting. No one even gave me an update without me seeking it out. I'm disappointed. This is no way to respect someone's time.

M B

Oct 10, 2022

I brought my Rav 4 in to turn off the check engine light and malfunction warning light off after I did not tighten my gas cap all the way that caused the warning notice on my dashboard display, which I mentioned to the service tech. The service tech was polite and took my car in without an appt. Vehicle was running fine and only thing wrong was the warning lights. The tech texted me it would be $1760 to replace charcoal canister, purge vsv and fuel cap then perform evap test. Never spoke about the services and I texted back no thanks and they come up and pick up your vehicle. Nothing was mentioned again I researched it and it was very rare for this type of service on my vehicle with the mileage. I declined and picked up my car. A day later after tightening my gas cap all the warning lights disappeared and everything is fine. It must have a taking 24 hours to reset after tightening the cap. If this was someone else they may have paid this enormous amount of money for nothing. I picked up the car and 2 other customers were yelling about dissatisfaction about the service experience and fees charged. If you car is not under warranty go to a local mechanic. I'm assuming the service techs make commission on service sold.

Amber Petrarca

Oct 7, 2022

We got our truck serviced for the first time today at the Catonsville Toyota. From start to finish it was a wonderful experience. Robin Yokum was incredibly helpful. She went out of her way multiple times to make sure we had the best experience.

Thanks! Your review is awaiting moderation.

Questions & Answers

Where do I make a complaint to corporate or a general manager(not on sight at the location because they do nothing)

Vibing With Ki | Oct 12, 2019
Retheesh S T | Oct 11, 2021

Hi,this dealership is cheating many customers. I was cheated, and recently learned from a friend,he was also their victim.they are targeting people on visa,it seems.

Read More

Are they charging an MSRP mark up at this dealer?

David C | Sep 11, 2022
Bucket Pa | Sep 11, 2022

Yes up to $7000. They told us they’d waive it and then lied. Conveniently ‘forgetting’ to disclose the fact until we waited months and arrived to sign.

Read More

are you on route 40

Nancy Jeschke | Oct 11, 2020
One Cute Cookie | Oct 11, 2020

It's on Rolling Rd (@ Rt 40)next to Double T Diner.

Read More

How to speak with someone Spanish

un poko d todo | Oct 12, 2019
Ghebrit Eyob | Oct 12, 2019

Am english man.

what is Sunday night drop off procedure?

Michael Murphy | Oct 12, 2019
Denise Martin | Oct 12, 2019

Leave it at the door put keys in drop envelope and box

what time is the cashier open

JL Frande | Oct 12, 2018
mark tellez | Oct 12, 2018

Hertrich opens at 8 a.m.

Can I trade my car in even tho I bought it from another dealer?

Kevin Thomas | Oct 12, 2018
Temitope Adepoju | Oct 12, 2018

Kevin,yes you can,I traded mine in and i bought it from another dealer.

Read More

My Maintenance Required light is on. What does the 20,000 mile service require and approximately how much. I only have 16,600 on my almost three-year old car and it had the 15,000 mile service long before I had 15,000.

Pat Johncon | Oct 12, 2018
Daniel Gill | Oct 12, 2018

That depends on the make and model of your car. How long ago was your last service? If its an oil and filter change, you can go anywhere. Be careful of the big "services" that cost $500 in which 90% of what they do is "inspect" or "check" things but dont actually do anything other than an oil change and tire rotation.

Really good service I’m happy thanks so much Mr James Akinola..

ravinder singh | Oct 12, 2018
Deborah McPartlan | Oct 12, 2018

Personnel at this dealership go the extra mile to assist you in vehicle selection and purchase

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places