Address: 8202 Renaissance Pkwy Unit 111, Durham, NC 27713, USA
Phone: +19194933689
Sunday: 10AM–6PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–9PM
Morgan Miller
Be careful when signing up for one of their memberships because they will continue to charge you even after you've requested cancellation multiple times. I am now having to process a fraudulent charge claim with my bank because massage envy refused to fix the issue, even when presented with proof. I really wanted to like massage envy. Massages were decent quality and the massage therapist was nice but it just isn't worth being financially taken advantage of.
Lulu Alva
Loved massage Envy. My Esthetician Sarah was amazing. She made me feel so confortable and guided me to my next step. I signed up for the membership and I cannot wait to keep getting my skin to where it needs to be.
Heather Smith
I’m reading through other comments and have definitely had a very different experience. I’ve been a member since 2014. And monthly massages I didn’t use were accrued and I’ve been able to do 2 massages a month to get caught up. Scheduling has been a little difficult with staff shortages but if you book in advance it’s no problem. There have been times my therapist ended up sick and they’ve always called and tried to rebook me ASAP. I love Kalie W. and highly recommend her. They’ve never tried to upsell me and have always been super pleasant.
Lucero
Dishonesty of services and prices. The men that was working at the front desk did not take the time to listen to what I was trying to tell him. I was a new customer. I was told by the person that scheduled my appointment (3 days prior coming in) it was going to be $70.00 for the Microderm service. When the service (Microderm) was completed and paid. I was charged $120.00 for the Microderm service (same service I was told it was going to be $70.00 when I made my appointment). It's not RIGHT to blind side/lie to customers when it comes to prices. DO NOT COME HERE!!!
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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