Address: 57-01 Northern Blvd, Queens, NY 11377, USA
Phone: +13478460657
Sunday: 11AM–5PM
Monday: 9AM–8PM
Tuesday: 9AM–8PM
Wednesday: 9AM–8PM
Thursday: 9AM–8PM
Friday: 9AM–7PM
Saturday: 9AM–7PM
JFK C
they do not respect the prices that they have on line. I bought 2 front break calipers in $ 98.18, but when I went to pick up, they charge on my credit card $ 114.00 each.
Matt Tursi
DO NOT TRUST SERVICE and DO NOT TRUST FORD TOWING. My brand new Ford broke down in NYC late at night. Ford Towing was getting it to Koeppel the next day, but the tow truck didn't pick it up so it ended up being two days later. It was scheduled to be there around 3pm. I called at 9:30am and was transferred over to a manager who I had to leave a message for. I called back at 11:30am, and they said they wouldn't service it for 2 weeks. After some back and forth, they agreed to take it as Ford Towing already scheduled it to go there, and I tried working on getting it towed off their lot and to another Ford. When the tow truck came they completely denied the car, refused to say that they did agree to take it in a few hours before, and so my car was brought right back into NYC.
Chris S.
The customer experience during the buying process is very good, as should be expected. Unfortunately, the service department would benefit from being more responsive, pleasant and customer focused: no I should not part from my car for a whole week when you are not going to look at it for 6 days for a GPS malfunction (car is driveable); no I should not have to schedule an oil change or inspection 3-4 weeks ahead. Lease buy-out was long and cumbersome: it took longer than leasing the car in the first place.
Jerry Corraya
Mr Mirza went above and beyond during the whole process from greeting me to getting all the paper work done and walking out with the car. Very professional, friendly and knowledgeable person I would highly recommend him to anyone who goes to this dealership especially if you want a great experience while buying a brand new car.
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Not at the moment preowned inventory changes every 2 hours
Some of them are expensive 200 to 300.00
idk youll need to talk to specialist for those kind of details
Every used car by law gets 3 months warranty
I believe they should but not sure if they do . You can call the dealership and ask frank garcia he is good at answering questions like this .
Good morning. You will need to make an appointment. please email me at jknoesel@koeppelautogroup with your vin# and phone# so I can assist you further. Thanks, John K.
The service and attention Koeppel provided was excellent
Effective Monday, July 1st, 2019 Monday – 7:00 A.M. to 6:00 P.M. Tuesday – 7:00 A.M. to 6:00 P.M. Wednesday – 7:00 A.M. to 6:00 P.M. *Thursday – 7:00 A.M. to 7:00 P.M. Friday – 7:00 A.M. to 6:00 P.M. *Saturday – 7:00 A.M. to 4:00 P.M. Closed on Sunday
Yes
I would have no idea I don't work there wish I could help only went there for service
Please, give me your phone number. I'll have a Spanish-speaking partner call you today.
Good Morning. The cost is $ 500.00 plus taxes from our spare parts department. Does not include installation. Call Christian @ 718-885-800 X240. Thank you
You could come in you may get out in 30 minutes or 3 hours...if anything you can make an appointment
Recall on Mazda 3?
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